FAQ
Can I delete running games?
Sure, after a period of 48 hours ye can resign from a game. Just swipe over th’ games. Start yer swipe within the cell of the game ye want te delete.
Can I delete 'Pending Invitations' from the list?
O’ course, ye can swipe over th’ games ye want te delete! Start yer swipe within the cell of the game ye want te delete.
How can I get the Premium Version?
Just click on “Premium Version” in th’ main menu. Ye will be forwarded to the AppStore. After installing, use the same email address as you used in the free version.
Can I restore the Premium Version?
Sure, go to options and click on “Restore Premium Version”. You will not be charged again. This is only for users, who had bought the premium version within the free version before.
What does the bottle in front of a pirates name mean?
It indicates that you have got a new chat message. Open the game field and click chat.
Why do I need to register with an email address?
Yer friends can invite ye te games usin’ yer email address. Don’t worry, we not be sharin’ yer email with nobody; we keep our closer than our eyepatches! Arr!
Can I rotate a ship?
O’ course, ye can tap on a ship!
How is the high score calculated?
Well, y’see, with every hit on a ship ye get 15 points, but if’n ye hit water ye lose 5 points. Ye get points for every ship ye sink dependin’ on its size:
patrol boat (2 fields): 10 points
cruiser (3 fields): 15 points
battleship (4 fields): 20 points
troop carrier (5 fields): 25 points
Ye also get points for reactin’ all fast-like after yer opponent fires on ye:
Within one our => 10 points
up to 6 hours => 5 points
up to 12 hours => 3 points
up to 18 hours => 2 points
up to 24 hours => 1 points
The winner of a battle gets 50 points on top.
What are the rules?
Arr! Ye not be knowin’ th’ rules te battleship? Oh, ye landlubbers kill me…
Before th’ game begins, each o’ th’ captains arranges all his ships in a grid, an’ each o’ those ships take up squares on th’ grid. Don’t be tryin’ te be sneaky either- the ships can’t overlap each other! After all th’ ships have been put inte their proper place, each player starts with five boms te fire on th’ other opponent’s board. When all o’ th’ squares o’ a ship have been hit, it’s sunk! Ye loose a bomb with every two ships ye loose on yer side o’ th’ board. Once all o’ th’ ships on one side o’ th’ board have gone te Davy Jones’ locker, th’ game’s over and th’ player with his ships left wins!
Can I delete games from the 'Game Over' list?
O’ course, ye can swipe over th’ games ye want te delete! Start yer swipe within the cell of the game ye want te delete.
What do I do when I can not find an answer here?
Get in contact with us. You can leave a comment here, you can go to our facebook page or you can sent us an email to support@unitedtoy.com. We are happy, when you are happy.
What language are you talking?
Arrr! We speak like pirates. If ye like to know more, go to the official talk like a pirate site: www.talklikeapirate.com. Ye will find a lot of background informations and ye will learn why to celebrate September 19th!
1,002 comments
Can u delete a game that isn’t over?
I can’t delete started games from people that are not playing. Both my slots are full and I can’t play.
Y’can drop open invites, but ye can’t delete running moves right now. We are working te time out th’ lily livered landlubbers!
Is it possible to change your pirate name?
Sure, y’can go te ‘My Account’ within te app.
Um it delted my account and now making me do a new one! I’m in the middle of 2 games!
Is there on game chat?
Any thought to making this available over 3G? And maybe increase the number of games to five???
Is there a way to change the game to only take one shot per turn?
Can I check out a players profile before I accept game invite
How about a chat feature within the match and the ability to view the match when it isn’t your turn??
@Alex: Not yet, but we are working on a chat. Will be part of one of our next updates.
@D: We are all playing over 3G and even Edge. Let us know whats going wrong for ye. Next update will bring ye three games in lite version.
@Patrick: We tested one shot in our beta, but thats really boring.
@Josh: Chat is coming soon.
I want to end my current games!!!! They take too long to go please fix that
@Arrtamraarr: Its almost finished
and will be submitted to Apple today.
I have a game that’s been longer than 48 hours since the last play and it has not been deleted. The user never played a move.
@Sue: Now check again, please.
How do I stop getting notifications?
My games are ending before all ships are sunk… Also, this help page scrolls up while I’m typing so I can’t see what I’m writing. Kind of like the keyboard is pushing it up.?
@Alyssa: Go te yer iPhone Settings->Notifications. Then search fer BattleShips for Friends.
Why can’t we view the games were playing? Like my board
Any plans for iPad version?
@Kymme: Why do ye want that? Ye see yer board with every move.
@Randy: Yes, but we are working on a chat right now.
Sometimes when people take to long it would be nice to take a look at the game and refresh I can’t even remember how far we were in to the game or who’s winning when the other player takes 40 hours to go……
@Joe: It might be that your enemies are not playing. Right now games are resigned automatically after 48 hours of inactivity. An update is coming soon to resign manually. Thanks for the tipp with the help page.
@Kymme: Makes sense. Maybe we can bring this as a feature with our chat update.
Why does the game keep asking for my app store password?
How do I get the premium version
@Noodlage: This should not happen. Can you try to delete the app and reinstall it.
@Lacey: Just click on Premium Version in the main menu of the game.
Nothing in the app works. FAQ won’t scroll. Have to go to web site to do this. No way to delete ANYTHING. At the name space whatever I put was invalid user name. Whole experience is very frustrating
I have invited friends but i cant get to the game board to play the game??
@Michy: Your friends have to accept yer invitations. Afterwards you will be able to do yer move.
@Meat: Thanks for yer feedback, we are happy to make th’ game better. Please, can ye sent us more feedback, what exactly is not working fer ye. We know the scrolling bug in the help page. You can delete invites and pending invites by swiping over the entry. With the update ye will be able to even resign running games. Ye can write us to support@unitedtoy.com
Thanks fer yer help.
You really need to be able to see the board when it is not your turn. I find it very annoying that you cannot. Both your board, and the opponents would be nice.
I saw you responded to some other people’s questions about this. Any idea when an update would reflect this?
We just fixed a minor problem within the database, which caused that some players could not login. If you were affected, please try again.
I have a game thars lasting over 12 hours. Help delete please!!
is there any possibility to change my ships optically to bavarian weißwurst design
)
PS: really great stuff, this nice dissipation
Is there a ‘chat’ box on the games? Like in ‘words with friends’?
You guys should really use words with friends as a guide to how this app should work. Please update this and make it similar to that
Your server is down.
@All: We had a database issue between 5:30 PDT and 6:25 PDT. Since then everything is working fine again. Sorry fer th’ inconveniences.
@Bexx: We are working on a chat right now.
@Kate: The new version is online. Please update, you can resign from games manually now.
@Sharky: Sure, ye need te drink five Weißbier and a bottle of rum. Then take five Weißwurst and place on your iPhone screen
Cool idea, thanks.
@Sean: We know words with friends. Is there something special ye mean? Please let us know. Ye can also write te support@unitedtoy.com. Thank ye fer yer help.
I invited a random but the screen wont promote me to set up my ships.
@Bravemrs: Ye can set yer ships when the opponent did accept th’ invite.
How do I take the alerts off, I have already turned sound and music off
@Jenny: Yes, ye can turn off alerts/notifications in yer iPhone Settings. Go to Notifications and choose BattleShips for Friends.
It would be really great to delete current games when you want cause now we have to wait two days for accidentally accepting the wrong invite.
Hello. I’m having trouble b/c my friends go and I’m suppose to go but it keeps telling me I’m off line when I know my iPhone is connected to both wifi and/or Internet. I can’t even get in to the home page. Please advise me on what to do. Thanks, Michael
I bought the premium version then the game froze so I reinstalled it and now it’s telling me I have to buy the premium version again. It won’t let me play more then three people. Very annoying. I’m not gonna pay again.
@Michael: Please check if you can open a website in safari. We now this, but in general it was a wifi issue. In most cases it can be solved if you disable wifi and enable it again.
@Mike: Upps, that should not happen. Just click on Premium Version and click buy. Then it tells you that you already bought it. You will not charged twice.
@Zach: We thing this is a good way in the middle. We want that the users have time to do their moves. But we are looking on this, if we see that more people have this issue, we can still change the time of inactivity.
How do I get rid of his game from my ipod
What can I do with all the “doubloons” I earn?
It’s been over 48hrs and I can’t delete JesBeater from my game.
Please help when youcan, thank you
Ye can’t, the game has burned deeply into yer ipod
If ye really want te delete our loved game, hold yer finger a few seconds on th’ app icon. :’( ;*( T_T TT_TT T.T Q.Q Q_Q ;_;
@Raine: Are ye sure ye have updated to version 1.01? We were able to resign from the game with a swipe over it.
Why do I only get 3 shots sometimes?
@Beth: Ye loose a bomb with every two ships ye loose on yer side o’ th’ board.
I have a game frozen. I can’t delete, help it’s been 4 days!
Ok 4 things would make this the perfect app. Make chat available. Make it so u can see the board at anytime (both boards). Allow the loser to see where the remaining ships are hidden. And change the annoying notification. I hate seagulls
My notifications don’t show up
Hi admin, can you dlete my battle with capulet its stuck for like 1 week now and when i try to battle him it always ask me to arrange my ship but then the game already started and the app said weve already started to bomb him. Thanks
@Amanda: Can ye check in iPhone->Settings->Notifications that for PirateFleet notfications are activated, please. We know that on some jailbroken devices notifications are not working.
@Raptor: The game should be over now. We will check whats going wrong here.
@Stephen: The game should be over now.
Thank you DavyJones
I am not getting notifications. And the applications is not showing up under settings-notifications.
Sorry wrong button. Anyway when I try to get on the game it says I need to type in an activation token because I switched devices but I have the same device that I had when I started the game.
@Shannon: Are u using a jailbroken device? If not, try to remove the app and reinstall, please.
@Retard31: We sent yer token manually to ye.
Why am I not getting notifications? The game isnt showing up in my settings list to turn off and turn back on. I have tried deleting and re-downloading twice.
Thank you
@Lauren: We added a bug to our last release (1.02). Instead of fixing jailbroken devices, we cracked all other devices. We are uploading a new version to apple right now. We are very sorry for this.
What’s the word on adding chat and the ability to see the boards?
Also it would be nice if there stats. I would like to able to see how many wins and losses I have
@Carl: Just updated the FAQ and added a topic on what we are working.
I have a game which when played doesn’t get removed from my waiting for me screen, and my friend can’t play her version. We’re stuck and can’t delete either. Is this a known bug?
Notifications working yet? If so, do we need to reinstall?
Did u fix the notification problem yet? I do not have a jailbroken phone.
I bought the full version and I still have ads also I don’t have sound when I get a move from other players. I never was asked if I wanted to allow push other people I know that has the game gets a sound when they get a move is there something I need to do to get it?
@Daisy: Unfortunately not, we uploaded a new version to Apple. It is in review by Apple right now. We expect the process to be finished on Monday 18th. We are very sorry about this issue.
@Shannon: Unfortunately not, we uploaded a new version to Apple. It is in review by Apple right now. We expect the process to be finished on Monday 18th. We are very sorry about this issue.
@Patti: Probably the InApp purchase was not successful. Just click on premium version again. Ye will not be charged a second time. To check the notification sounds sent us yer email or username ye are using in the game to support@unitedtoy.com. Thank ye.
@Phillip: We just checked yer game, but we can not see anything special. We did one move from Holb… and now its waiting for ye. Are ye using the latest version? Ye can delete games by swiping over it, like ye delete emails.
My game isn’t working properly I try to accept an invite it says’invalid credential token and in current game s I was playing I can’t take my turn
@Captaincheek: We just tried te accept th’ game with yer account. Everything worked fine. Can ye check if ye are using th’ latest version. Thank Ye
That’s because I deleted and re installed it
@Captaincheek: Sorry don’t get ye. Let us know if its still not working.
I can’t delete finished games or invited I don’t wanna accept. If I delete and reinstall will I have to pay again? Will I lose all my current games??
@Kel: Did you swipe with yer finger over the games ye want to delete? Like ye delete emails on yer iPhone? When ye reinstall ye are not charged twice, just click Premium-Version and follow the shown steps. Ye will not loose yer current games.
I have tried. For some reason it won’t let me. It will occasionally but not easily at all.
@Kel: I guess I know what th’ problem is. Start yer swipe within th’ button, not outside. Doesn’t matter if ye start on right or on left side.
Why does the UnItedToy loading symbol constantly appear when I am playing a game? Everything is running fine, except the darn loading symbol is always there.
I have tried every direction. I even deleted and reinstalled. It still hates me.
My broken game is from Aimes… It won’t move out of my waiting for me list, just keeps coming back when I look at the moves…
@Phillip: No I got it. We set it to GameOver. We will check whats going wrong and fix that for the future.
@Emilym573: Do ye mean when ye enter the gamefield? Is this on every move or just from some times?
Thanking you!
How do I get negative points?
The Symbol appears during the entire game. This happens 99% of the time. I have deleted the entire game then reloaded it with no success.
You really need to fix that you can’t delete games before 48 hours or make it so you can play more than 3 games at a time. I can’t play cuz my slots are full and no one goes their turn. I even tried deleting and reinstalling app because I thought I read here on FAQ that you can manually delete but I still can’t
@Hidana: That can happen when ye do not hit any ship. Ye get negative points when ye hit th’ water. Please read the question: How is the high score calculated?
@Emilym573: Thats really strange. Can ye tell us which device ye are using and which iOS version is installed. We need the exact version. Thank ye.
Can you add the option of viewing your game (seeing your ships) without having to wait for your opponents turn?
Great game btw!!!
I don’t have the notIfications
This app is a rip off it costs more for the premium edition than most other apps yet it keeps crashing or deleting your profile or loosing all your games. There are five in our group of friends all playing and it’s happening to everyone. You should give everyone a refund it’s robbery!!!
I wanted to leave a positive note because I’ve yEt to come across one… love love love this game!!!!
@Jason: We will bring this with the chat function.
@Amanda: We are sorry for that. It is a bug in the version 1.02 for new registered users. We already deployed a new version to Apple, which we expect to be release on next Monday 18th.
@Minoire: We are very sorry that you have problems with the game. We are sure that we can help you and that we can fix the bug. But we need your help. Can you give us some more informations, please. For example what you mean with “deleting your profile”? Your games are bounded to your email address. So when you register with a new email address you will have a new account with a new nickname. Also it would be great to know when the app is crashing. You can sent us this also to support@unitedtoy.com. Thank you for your help.
@RighteousxJen: We believe that 48 hours delay is a good compromise. We want to give your opponent some time to react. If your opponent did not react within 48 hours, just swipe over the game and press the delete button. Of course, another possibility is to buy the premium version.
I have games that are open but have not seen activity in more than 2 days. When I try to delete it says I will lose points. I thought these games were supposed to delete automatically?
@Beth: The automatic delete we let run during the time the new version was not online in the AppStore. Probably we will bring an automatic delete, but with bigger time frames.
Yoo would there be any way to play 2 players on a single iphone? That would be cool
It’s not letting me delete pending games. How can I do this? (please speak normally)
@Beto2020: That is something we do not want. We want you to play with your friends remote. When you are together with your friends, why not playing the classic paper and pencil game
@Skylar: Try to swipe over the pending game from left to right (or right to left). Start your swipe within the cell, not outside. Hope this works for you.
Make it $ .99 and i’ll buy it!!
Even though its just a buck cheaper haha
Going into finished games requires u to go through last moves. Should have choice of that, rematch, or scoring. Don’t want to review last move every time I go to past games to rematch.
@Soccertaxi: Why don’t ye use the last enemies in “New Rad”?
I don’t know how to started!!!??di need fast help plz
@Fathalla: Click on “New Raid” and invite a random opponent (Random Raid). Or a lot more fun, invite one of your friends (Needs a iPhone od iPod touch of course).
Please make the premium version giftable
I have several games that need to be deleted. The rules said they would be automatically deleted after 48 hrs of unabridged but that has not happened. Please advise. I tried to swipe over them to delete myself but I didn’t want to lose 20 points from my overall score.
My piratefleet games keep crashing. They won’t let me return fire and I don’t get notifications either. Please help
Why won’t it let me go onto my old account? It asked for a code that it sent to my email adress but it didn’t send me a code
It won’t even let me choose my face now. Why?
I have tried a lot of times to swipe over games to delete them (they’re over 48 hrs old) but it won’t let me…help??
@Duckypros: Did it let you in now? Looks like that both your accounts are active.
@Kristin: Try to start your swipe within the table. Then it should work. We are improving this in one of the next versions.
@Duckypros: Sorry but we can not reproduce that. Is it still happening?
@Natlie: Is this still happening? We did a move against “Wedgech….” and everything looks just fine. Push will work with the new version (1.03) again, we expect it for today or tomorrow.
@Beth: We did the automatic delete just during the time where we had no option within the game to delete running games. When you delete a game, we add the actual points to your highscore. In a very early stage of the game this might be negativ. We are sorry for that, we will do a change in our high score calculation, so that negative points are not possible anymore.
Sometimes when I click a game the unitedtoy loading symbol does not go away or the board is just blank with no ships anywhere.
@Thing1: In our developer version we already changed this behavior. We hope that fixes it. When you have no ships on the field, does it help to go to the main menu and go to the game again? We thing that it might be a connection problem. Thanks for your feedback.
When there is no ships it does not let me press cancel and go to the main menu so I have to turn off my iPod every time.
Why can’t you view the score at all times?
@Thing1: Thanks, I understand. You do not have to turn off your iPod, when this happens. Go to the task menu (double click your home button), hold your finder on the PirateFleet icon for a few seconds, a red minus sign appears, press it. The app will be closed. Then wait a 10 seconds and start PirateFleet again.
@Rod: How do you mean? You can not click on “all times” in the highscore? Or is it not loading?
The game glitched and I had to delete from my phone and re-install from my iTunes. I already paid for the premium version. Now I can’t log in to my account -the game will only allow me to set up a new acct. Plus now it’s back to the free version with all the ads. I want my account back as I had several games in process! Help!!!!
@Soccertaxi: You are using another email address for your account. We sent you an email with the correct one. Just click on premium version again, you will not be charged twice.
Every name i try to choose says its invalid. Why? What is an acceptable name?
This game is pure glitch!
@Cbomb: Please do not enter spaces. I guess thats the problem, we will fix that. Should be a better error message. Thank you for the hint.
Nope thatdidnt do anything. Im using a hyphen no spaces. Still invalid…
@Cbomb: Ok, I see we need to improve the pirate name registration. Can you sent us your pirate name to support@unitedtoy.com, please. It has between 4 and 13 characters, hyphens are allowed, also characters and digits.
I paid fOr the premium version but I am still getting ads.
@Christina: Just click on Premium Version again and accept the purchase. You will not charged twice.
Man yal are getting alot of hate but i think this games the shizznit!!!
When I close my app It goes offline and. I don’t get notification that I have been played.
@Kelly: Please make sure you have the latest version (1.03). If you have it and still not getting notifications, check in your iPhone->Settings->Notifications->PirateFleet, if you have accepted the delivery of notifications.
You can’t see the score of the current game you are in until after your opponent has played. It would be good if you could click on the game see it no matter what
I STILL have several games that have been inactive for many days. Why have they not been automatically deleted? That is how the game is advertised.
I cannot download premium version says to open new account in sandbox. Also something about test version help
When will this game have chat?
@Rod: We already submitted a new version to the AppStore, where you can see the status of the running game, even when its not your turn. We expect it to be released in about a week.
@Beth: We just automatically deleted games during the time a manual delete was not available. Now you can decide yourself which games you wont to resign. Just swipe over the games (start your swipe within the cell).
@Ellen: That is very strange, the sandbox is something what has to do with the development system. We just tried with the actual version in the App Store, works fine. So can you close the app and try again, please. We expect this to be a temporary problem.
@Beth: We are working on the chat right now. Will hopefully released within the next four weeks.
Id: Captnstache
I have a game with Id: mammoth that will not update, nor can I delete it. Can you please reset or remove this game for me? When I try to delete it, the app crashes. Also, a suggestion. How about keeping a win/loss record against the other pirates? It’d be nice to have something for a little fun bragging rights when chat is enabled! For instance, wins/losses versus individual players, and a grand total wins/losses all time! Thanks!
Please cancel my game with slapaho. He hasnt played a move and i cant delete the game! My username is Crotchbeard
It will not let me download premium says not a test something to create new account in sandbox
I have tried several times to close and reopen and tried getting premium version. I get the same error. Aldo won’t let me delete invites from days ago. I even tried to delete and reload app no luck! Help me pleasevi can only play 2 games
Help me get premium version
How do i get push notifications to my phone??
@Ellen: I googled what this might be and it looks that this can happen on jailbroken devices. Do you use a jailbroken device? If yes, you should google “jailbreak in app purchase”. There are a lot of tipps what you can do.
@Gorgypie: Please update to version 1.03. After the app starts, confirm that you want notifications. You can also check in your iPhone settings (Settings->Notifications->PirateFleet), if you have accepted notifications.
Great game but still buggy. Some games get stuck in a loop where the opponents last move is repeated and my move does not save. Push notifications are great but the sounds are super annoying. There should be a way to turn off the push notification sound but leave the badge notification on. Or be able to change the sound to something else.
@Stravy: The looping game is something we are looking for, its hard to fix, because it has probably to do with the network connection. The notification sound can be disabled in iPhone->Settings->Notifications->PirateFleet->Sounds.
Can I restore the premium version app
Is there a way to communicate with our opponents in this game.
Not yet, but we are working on a chat right now. Will come within the next weeks.
Sure, just click on premium version again. It will not charge you twice.
I have a game that is stuck with sls70. It tells me that it is my turn, but when u click on the game it only plays one fired shot from her and then never turns the gameboard so i can shoot. I can’t go- it never gives me the green go guy who tells me it’s my turn. Help!
@Cbomb: Looks like you already resigned the game with slapaho.
@Wendy S: We set the game to game over. We are investigating what had happend, so that we can fix it for future releases. We are sorry for the inconvenience.
U need to fix the option of seeing your last play. I can’t view the last move without my opponent firing shots back. Please so so. Thank you.
Please fix the offline message. Thanks
I still cannot swipe over pending games to delete them…please help. It’s just annoying as they are from ransoms I don’t know. Thanks!
@Cap’n Jack Sparrow: Thats already on the road to you. With the next update this is possible. It will be available probably this week.
@CC: Yes we know, it pops up too often right now. We are working on that.
@Kristin: Please start your swipe within the table of the game you wont to delete.
It is not fair that I have to lose points to resign from a game that the person invited me too but did not play one move in 7 days! There needs to be a time limit on moves! Not cool at all.
@AmBer: We are aware of this issue and we are working on a fix for that. But it needs some programming on our site. At the moment the actual points are assigned to the highscores. In a very early stage of the game it might be negativ.
Hey, im addicted to the game, but I have my ipod so I can listen to music.. Will you allow us to listen to our own music while we play?
Hey- the same thing happened again on another game- different user… Help!!
What’s up with the slooooooow loading?? Just started doing it after the latest update. Great game otherwise!
Please take me off the mailing list. Thanks.
@BigMike4: Great that you love the game
What iPod do you have (and which iOS version)? On an iPhone I can play music from the iPod and play the game at the same time.
@Chad: You mean the loading time when you enter a gamefield? Is it happening all the time or just some time?
It’s not happening now. The Unitedtoy.com logo would stay stuck on the screen when I entered a game, but it would still allow you to play.
One more thing, how’s about putting most recent comments at the top of this page so I don’t wear my finger out scrolling down? Thanks for the great game!
@Chad: Ok, thank you. Might be something else. We know about the sticky loading screen and looking for a fix.
Was something I also disliked.
Most recent comments are on top now
I bought the premium version and switched phones. Now I can play as many games as I want but still get the ads and the offer to upgrade to premium constantly. Can you help with this?
@Mikedfe: Just click on Premium Version again and follow the steps. Even if it first tells you have to buy again, you will not charged twice. Just make sure that you use the same iTunes Account on both devices.
Hey- I have another game that is freezing- new user – different game. Same scenario. Help. User is coffeemate
I have a game that is stuck! What can we do?
@Wendy: We are working on a solution right now. We hope that fixes it. We did not forget you. Please give us till monday. Thank you, we are really sorry.
@Kenny: We are working on a solution for this problem right now. Please give us till monday. Thank you and sorry for the inconvenience.
I have a running game that the opponent hasn’t played in 6 days. I want to delete it but I will have 42 points taken away! This needs to be fixed. There should a time limit for inactive games. Once that limit has been reached the game should be deleted without penalty to the person who is waiting for the person to make a play. This is probably only a factor in non premium games but it is still a problem because I can’t accept invites from other players because I have an inactive game in which the other person isn’t playing.
@Rod: Thank you for your feedback. We will fix that in a future release, so that negative points can not happen. Also we will implement an auto-resign for inactive games, so that is not needed to resign manually any more. Hope that will help you.
@Rod: The way the scoring is currently handled points are useless as any kind of measure anyway, so just delete the game and get back to having fun blowing up ships!
My game seems to be stuck, I can hear my opponent firing, it never stops nor does it show up on screen. I never get tge go button to play.
I am register wIth the email address I have here.. I was out in min service and the game ask me to put my email address in. I pressed the wrong number and now have a new account which I don’t want and can’t figure out how to get myOld account back
@Shorty: Delete the game and reinstall it. Then use the correct email address. Nothing else to do. It is locked to your device.
@Wendy: Just looked in your account. At the moment it is the move of “Coffemate”, why do you thing this game is freezing?
@Leftlynn: We set the game with “moonqu….” to over. It looks like that there is something going wrong on the device of the user. We are working hard to fix that.
I love this game but it’s stuck and it won’t let me do anything please help
@Mellisa5774: Could you fix your problem? There is just one move in your account, which looks fine. Let us know if you still have problems.
So my entire game was deleted when I started playing with “leemehearty.” I tried deleting the app and starting it back up with no luck. Any chance I can get my ol game “plunder” back?
So my entire game was deleted when I started playing with “leemehearty.” I tried deleting the app and starting it back up with no luck. Plunder is also gone
Everyone playing frozen blue sea, no ships. Help !!!
I have a second generation iPod touch and I can only listen to the pirate sounds or nothing
@Storms: We are sorry for that. There was a database maintenance during that time. Everything runs fine since 6:15 pm PDT.
@Kenny: We are sorry for that. There was a database maintenance during that time. Everything runs fine since 6:15 pm PDT.
@BigMike4: Thank you, we will check that further and we will find a solution.
I have a game right now and I have 275 points and the guy quit playin. I need to quit the game without losin the Pts. Please fix this. Down to his last ship in a wipeout and Gianchetta runs out like a sore loser. Thanks.
I clicked on the premium version in the main menu. Are there costs involved with that and, if so, can I go back to the free version?
@GreekSpsrtan: When the other player is not responding, you can resign the game. Your actual points will be added to your highscore. So you do not loose your points.
@Varrduijn: The price for the premium is $1.99. We are a aware of the problem that nothing is shown. Will be fixed until end of this week. You have to delete and reinstall to get back to the lite version.
I had to uninstall it then go back an reinstall it :/
In both games the other person fired one shot and that was all. They didn’t get to fire five shots. It said it was my turn but it would not give me the option of doing anything. I could see their one shot and it would never progress. The other persons screen said it was my turn so they couldn’t finish either. Because it was my turn I couldn’t delete the game and start over. U deleted one game and I got the other person to delete it at their end.
@Wendy: Looks like that our update on the server fixed this problem. Let us know if something like that happens again to you.
The last update in my case severly slowed down the game. It now crashes more than ever. I also do not like that the “you sunk a ship” message is delayed now. I am playing around 20 games, so I’m trying to play back as fast as I can, but I end up taking an extra shot continuing in a line after I have already sunk the ship. Before the update the ship darkened and the message appeared immediately. It also has been running much slower in general for me. Is this because I have so many games running?
I clicked on “premium version” and the app tells me that I already have it. I wasn’t prompted to buy anything or confirm an iTunes password. How do I know if ive been charged for the app? Please email me!
@Jared: We are aware of that. In version 1.05 this is fixed. You can delete the game and reinstall it, then it works correct. You are not charged twice.
How do you delete a “friend” I accidentally made a “friend”?
HELP!! similar situation: I have a random raid player starting with a “W”, and it’s on the top and says “it’s my turn,” but hen I tap on it other whole app closes out…. PLEASE get rid of this game :/ I have already tried to turn the phone on/off, install, etc.. THANK YOU!!!
Hello,
Yesterday I’ve reinstalled Pirate Fleet (free version) on another iPhone. It said it would send me an email with a token but I haven’t received this email. It’s not in my spam folder either.
Can you help me out so I can continue to bomb my brother’s ships?
Thank you!
regards,
Heleen
Hey, I just dl’d this app today, but it’s sticking on the “loading cannons” screen and won’t progress to let me play the actual game. Is this a known issue? Or did I do something wrong? I’d really like to engage in some pirating asap. Thanks!
Seem to have list all my games. Reset just asked me to sign up again.
@Avaloncheryl: Please check if you have typed your email correct. Your games are stored on the server and will not be reset automatically.
@poetbrarian: So you could play it before? Is it a jailbroken device? Did you activate notifications manually? On some jailbroken devices notifications are broken at all, so try to disable the notifications in iPhone->Settings->Notifications->PirateFleet.
@Gorilla: That is not a friend relation as in facebook or similar. It is just a list of recent opponents. Right now there is no possibility to delete this list.
Ok so, in Gorilla’s defense……I just accepted a game from a player Katya!!! Thought I was a realtime friend…..is there any danger of anyone stealing passwords and address books from within this game???
@DarkSkill: Katya started a random game and the system choosed you as the best opponent. So nothing of you address book or passwords are sent to our servers. We just sent the one email address of the single user you choose from your address book to our servers. This is needed to match your opponent. If you know the pirate name of the opponent, you can always use that to find your enemies.
A lot of trouble trying to get this on a 4th gen iPod (NOT jail broke). After installing it just sits at the welcome screen till I kill it. Then it will let me sign in. I cannot get the premium version, whenever I click on that it just goes to “loading..” till I kill it. I’ve removed it, rebooted, and reinstalled and get the exact thing all over again. Also with this latest version I notice huge amount of lag on my iPhone 4 with it but with my troubles of trying to get it on the iPod I don’t want to try anything with my iPhone for fears of making things worse.
The United Toy Logo and Loading circle stays on when I am challenging others.
Also I am stuck with a player “Tammy” that goes back to the same screen after we shot the daylights out of each other, as though the game is stuck.
@Heleen: Sorry for the late reply. I do not know why the email does not reach you. We sent you the token manually.
Wats the news on the chat?
@Beto2020: Almost finished, we are starting this week with some beta testers to fine tune it.
@BrynBeard: We are working on that, on some devices this happens often on other never. Hopefully within the next version this will not happen anymore.
@BigMike4: It took us a while to reproduce this, but we have found a way to do so. We can fix this now, it will be part of our next release. Sorry for the inconvenience.
I accidentally deleted the app and reloaded it. I did have the premium version but now it will not let me purchase it due to having a jailbroken device I think. I will pay for it and I think I did. I am in the middle of about 6 games. Also it will not let me delete any old games and my list is like 20 long. Any suggestions?
Hi, when I invite someone for a game it goes through the usual procedure but they don’t show up on my pending invitation list. Can you help? Thanks
My game won’t load, it is stuck and I can’t get it to come on! I exit the game and come back to it and it still is stuck!
@Tinki3: Just click on premium version and buy again. You will not be charged twice. To delete games, start your swipe within the cell, best works from left to right.
@Masterbates: We can reproduce it, so we will look deeper into into. I will let you know when it is fixed.
@Dbooty: Strange. Can you try to turn of your iPhone and start again. Hopefully that helps. Please let us know.
Hi, please can you help, it won’t let me invite anyone to a game and I don’t think invites are getting through to me from other pirates. I’ve just got to the top of the tree and it’s getting a bit frustrating. Any advice would be appreciated, thanks.
Any chance of getting more pirate avatar faces to chose from
Any chance of getting more pirate avatar faces to chose from when setting up profile
@Masterbates: We could fix the problem. You should be able to invite new players, again. Let us know if you experience any problems.
@Krabbykat: We will add to a future version more avatars.
I love the game, but I don’t get any notifications to let me know when an opponent has moved! I’ve checked in the settings and the notifications are all switched on, any suggestions?
How do I get set back up on my account? It disappeared.
I am trying to enter my pirate name and email and the software says email already in use and try another one. How do I get set back up?
@Al: Try to delete the game and reinstall it. Then enter you email address, the same used here. Thats all. Your account will be detected automatically.
@Broadhurst54: There was some wrong information in the database regarding your account. Can you close the game fully, please. And restart it.
I am trying to enter my pirate name and email and the software says e-mail already in use and try another one. How do I get set back up?
@Al: Looks like your are in the My Account menu. Please delete the game from your phone, then reinstall from the app store. On startup just enter your email adress. Actually you try to change your email adress to another, but that already exists, its your account.
Even though i have sounds turned off in the games opfions, i still get the notification sounds (seagulls and pirate laughter) playing when im in game
Even though i have sounds turned off in the games opfions, i still get the notification sounds (seagulls and pirate laughter) playing when im in game.
Thanx! All sorted now
@x_jack_x: You should turn off the push sound in your device settings: iPhone->Settings->Notifications->PirateFleet->Sound
They are off, its only playing the sounds when i have the game open and an opponent has there go.
Had a problem a few days ago which you seem to have fixed – thank you! What’s the news on the chat ? Mb.
@X_jack_x: Upps, that is a bug. Thank you for the hint. We will fix that in the next version.
I have the same problem with the sounds still working with all push sounds turned off, good to here it will be fixed
Is there a way to remove random people from the High scores as they are NOT my friends..
Can someone please send me an activation token via email? I upgraded my phone and downloaded the app again. It’s asking for an activation token I never received.
@Wazdogg: No, not yet. That is the highscore which represents people you played against.
I got it!!! Thanks
Why do I only get 3 cannon balls and the person I am playing against gets 4 ?
@Crustyballs: Depends on the number of ships you have left. Details can be found in the help.
Someone invite me to battle!
Because when someone z
Sinks a ship whoever the opponent loses a cannon
i try to buy the premium version but it says I have the wrong ID????sandbox ID?
new user to pirate fleet. attempted to download the free version. it is now two days and it is still down loading. I tried turning my phone off several times, i tried updateing
Hi I’m new to pirate fleet. I downloaded the free version two days ago and it is still downloading. I tried turning my phone off, but i can’t get the download to stop.
Do you have any solutions?
Help even your web site is not working properly!!!! down loaded free version of pirate fleet, after two days still downloading. turned my phone but still downloading.
Can you suggest something?
Thank you
So many problems… What are these tokens? I have paid for the premium version and can’t play with my friends unless I have a token? Also it won’t upload on my iPad…. It is there but it won’t open
So many problems… What are these tokens? I have paid for the premium version and can’t play with my friends unless I have a token? Also it won’t upload on my iPad…. It is there but it won’t open
I can’t sign in now. …..what’s going on!
I can’t sign in now. …..what’s going on! Help
I had to get a new iphone and am no longer to play! I put in my email to register and it said I would be emailed a token and it never came! I have uninstalled the app and reinstalled it twice, each time trying again and each time I never receive the email. Help! I miss this game!
@Kurt: If “Sandbox Environment” appears in the buy message, you have a jailbroken device and misconfigured something on your device settings.
@Marymatie: Looks like you were able to activate your device finally. Everything ok now?
Hi I sent several requests asking for help but have an answer. my PF that I downloaded is still downloading. Now it has been 4 days. Can you help me with how to delete this version and reload? I tried turning off my iphone. It didn’t help. thank you
@Patty: Try to hold your finger on the App icon for a few seconds. The way you delete an app. Hopefully iOS detects that something went wrong with the installation and restarts it.
I had to delete my app when I loaded it again it wouldn’t take my old pirate name so I had to create a new one I lost 6000 plus points.. How can get back to my old pirate name
you have to sign in with your email you used the first time. So reinstall the game and use that email address. If you do not remember let us know your pirate name.
When I go into my game the United Toy logo with loading symbol stays on the screen while the game is able to be played in the background.
When I go into my game the logo with loading symbol stays on the screen while the game is able to be played in the background.
Please close the game fully. Open your task list, double click home button. In the bottom list hold your finger on piratefleet. Close it by clicking the red minus. Wait 10 seconds before restarting piratefleet.
I got a friend I want to play on the Android market. Is this available on Android?
@Scurvy: We want to bring a Android version, but it is not yet realized.
I can’t sign in or get past the New Raid screen. Sometimes the loading icon comes on, but usually all I can is look at the leaderboard. When I do that sometimes going back to the New Raid screen gets a loading icon and I can get in. Once I do I can play maybe 3-5 games before I am kicked out of the app. Once I am in the game screen I can finish but when I return to the scroll with the games listed I get kicked out. I never deleted any of my games, is it possible that the long list of completed games is a problem. If so can you do a delete of the completed games to free me up to play. Keeping my point total intact of course. Thanks
I have this on my iPod Touch. Just bought an iPhone4. When I synced it up, the Pirate Fleet app appeared on the iPhone, but it is the unpaid non-premium version. How can I get this fixed without paying for the app again?
All right, I figured it out. I saw in the FAQ that you can “re-install” the premium version by going through the motions of buying it again, but you won’t get charged a second time. I did so and (as long as I truly don’t see a receipt for a second payment in my email) it looks like it worked. Thanks!
@Jackdad711: The list of old games should not be a problem, maybe on older devices like the iPhone 3G. You can delete them by swiping with your finger over an game.
I know how to delete a completed game. When the New Raid screen comes up it has none of my current or past games listed. The loading icon will come on and once in five times or so it loads my games. I can play a few before I get kicked out of the app. This has been going on since the weekend. This morning I haven’t even gotten the loading icon. So now I can not play at all. I have tried everything short of deleting the app and re-installing. Should I do that as my current name or just delete the app and start over as a new pirate. If I do start as a new pirate will I have to purchase the premium again?
@Jackdad711: We checked your account and we can see the problem, now. It will take a look into our backend to fix it. Probably we can fix it tomorrow. I will let you know as soon at is fixed. You do not need a new account. I am very sorry about this.
For the past few days now I have been entered into duplicate battles. Another pirate and I will start a battle and then the battle multiplies itself. It’s pretty much the same battle, on my end at least. I’m not able to move my ships in each battle so they’re in the same position in each. But each battle is like a different battle. Moves in one does not transfer over in the other. Thank you for your time.
Hey I recently just upgraded from an iPhone 3 to an iPhone 4 and it’s saying that the activation code has been sent but it hasn’t the only one that has been sent was the one for my iPhone 3 a month ago n is expired could you please send it again many thanks
@Harry: Please check your email spam folder. It might be there.
Can someone email a password token? Kpete71@hotmail.com.
I did use my email address and when I put my pirate name it kept saying … Don’t be lyin and wouldn’t let me use it…. Gem1
@Barb: You used another email address first (a yahoo address). Now you try to register with a new email address and the nickname which is already in use by yourself. Just use the yahoo address to login.
@Imagine-eyes: This should not be happen, looks like that you have two separate battles against the same pirate at the same time. We updated the mechanism on our site a bit. We hope that it will not happen again.
Thank you!
I downloaded the app at my hubby’s request, entered my email address but I still haven’t gotten a confirmation email & the app itself won’t open past the initial “enter email address” page
Forgot to mention I’ve been checking inbox & spam folder, it’s in neither
@KarieAnn: Thats strange, you do not need to confirm the email, the app should ask you for a pirate name. Try to close the app and restart it. Double click the home button, hold your finger on the pirate fleet icon. Close it with the red minus. Wait 10 seconds and start it again.
Ok thxs… How can I change my pirate name ?
@Barb: Just go to “My Account” within the game.
I have Pirate fleet on 2 of my devices but when I went premium on both devices I was charged twice even though you state redownloads are not charged. Please email me so we can sort it out. Aaarrrrrrrrrr!
@Captrick: That can only happen when you use different iTunes Accounts on your devices. We will of course refund you. Please forward the two iTunes payment statements to support@unitedtoy.com. A paypal account would be great to do the refund. We can not refund through iTunes, thats not offered by Apple.
I just put PirateFleet on my new cell phone; received a Token number to register with. Will run out at 10:57 pm. Can’t find a support link on your website. If it’s there, must be a different name than “support”. Since I’m already playing games on PirateFleet, it is possible I’m already registered??
@Arlene: Just enter the token you got in the email on your new device. It is asking you for the token. After that you are in your existing account.
I’m trying to purchase the premium version but when I click on the button it doesn’t do anything a little clock shows but but then nothing happens. I checked my restrictions and in app purchases are on but I still can’t do anything. Help!
@Tiggrrl72077: Did you try to turn of your phone (Hold button top right a few seconds and confirm). After restarting most time the In-App purchases works.
I did today the last update and I lost mine premium account and have ads in the game. I wil not to bought program again.
Help
@Gandalf: Just click on Premium Version again and do the purchase. You will not be charged twice if you already bought it. Make sure you use the same iTunes account as the last time.
I upgraded today and played for about 5 minutes then it went crazy. Won’t do anything but tell me to hang in there downloading my games, forget the chat just let us play….
There was an update in iTunes so I updated the piratefleet app. Now when I open the app it says I have the premium version. I don’t want to be charged. I don’t want the premium version.
Can you make the try again button, your offline, actually work?
@Mary: Can you give us some more infos what exactly went crazy, please. Try to turn of your phone fully and restart it. Most problems can be fixed this way.
@Ellen: It should only ask if you had the premium version before. Just click cancel, it will not ask again.
@Kenny: For us it works… Did you check in Safari if you were really online? It should only appear with weak internet connections.
I had the premium version & lost it when it updated. If I click on the premium version button it says I’ll be charged again, how do I get my already paid for version back?
I had the premium version & lost it when it updated. If I click on the premium version button it says I’ll be charged again
@KarieAnn: Click on buy, you will not be charged again as long as you use the same iTunes account.
Ditto on the “restoring Premium version” message after the latest update. I got it three times, but it’s stopped coming up now. Also after the latest update, I’m getting two ads after each round, when I used to only get one. The second ad is one I’m used to, but the first ad says “Ads by Greystripe” and looks different.
Can I change my pirate name?
@Dawnaronika: Go to my account within the game and change the name. Do not use special characters and no spaces, please.
I heard messaging was a new option. How do I add that feature to my game?
Thank you for the chat facility, am enjoying chatting with fellow pirates whilst we battle on the high seas, however sadly it’s being misused by some pirates, I don’t think there’s a need for being called a f’n c***, please can we fix this
@Woogs: Just update your App to the latest version. Check in the AppStore, on the tab updates.
@Krakka: Please sent us the pirate name of this persons to support@unitedtoy.com. We will talk to them and if still misused we can deactivate the account.
Hi wird es demnächst auch Aufkleber geben wo zb.drauf steht
Ich spiele Pirate Fleet und du?
Klasse SPiel ich bin begeisterter Fan seit Mai täglich Online!
von mir gibts auf jeden Fall 5 Sterne *****
Gruß Heiko
@Heiko: Schön das dir unser Spiel gefällt. Kennst du schon unseren Fan-Shop: http://www.zazzle.de/piratefleet
Aufkleber können wir auch anlegen, fügen wir demnächst mal hinzu.
Ja supi das hört sich doch gut an ; ) weiter so!!!
I was excited to get the game & ready for battle…
The games isn’t downloading. I have the icon is on my phones screen but I cant click it or delete it
@Yely: oh, that’s more a apple problem, anyway, try to click once on the app icon, sometimes you can restart the download this way. If it does not help try to restart your device. That should fix it (hopefully).
On the update I lost my premium version and I clicked to buy using the same account and I just got the bill. I was charged $1.99. Can you please fix this and next update maybe update the update feature.
@Yvonne: Can you sent us your iTunes bills, please (support@unitedtoy.com). The bill from the first purchase and the second purchase, we will refund you of course.
Hi my game was stuck on the loading page, therefore I deleted and redownloaded the game, I entered in my email, it wouldn’t allow me to use my prior captain name and now all 10 of my battles are gone, is there anyway to retrieve them?
@Cecilia: You used another email the first time. Delete the game and use the email you used as you first time registered. If you can’t remeber, let us know your pirate name.
I accidentally hit “don’t allow” for the push notifications. How can I get them turned back on?
@Rachael: Go to iPhone->Settings->Notifications->PirateFleet. Here you can activate the notifications.
Hi! I am new to game. Sister started 2 games and sent to me… I was not able set move the ships at all… How do you set up your fleet? Mine is wherever itvis by default. Thanks!
@Floradora: Just tap on a ship with your finger and move it around. You can rotate the ships be tapping once on a ship. If you are finished, click done.
Hi I had already been playing on pirate fleet one day then next day all my friends had gone but I still had their names on my high scores what do I do please help!
I enjoyed playing your game, until an ad popped up with two naked girls kissing. Sorry, but I had to delete it.
In my third game with dalannebab my game it stuck. After watching bombs I can not fire. It’s says Go. I try to fire and it kicks me out of the game. I have uninstalled & reinstalled. I have turn my phone off. Can’t even start new game. I like the ap but need help!
@Fuller435: Are you kidding? Can you let us know from which country do you play. We want to check that. There are no adult ads in our game.
@Pretty_Pirate: Did you mean the game over list? We clean it up automatically after 10 days. So you can always invite your friends through “recent enemies”.
@Tam514: We checked your account and we can see the problem. We will have a deeper look into tomorrow. Please leave the game with dalannebab as it is right now. You can of course play with others meanwhile.
My “game over” games are disappearing! Are y’all deleting them? I was keeping one from everyone I play so I could start new games.
Lmao! I would buy the full version just for the ads.
@Soccertaxi: We delete them after 10 days. But all your users are still in your “recent enemies” list.
@Tam514: We could reproduce the problem. It was a bug within the application. We will fix it with our next release. Probably your opponent can not answer your move, so just delete the game with dalannebab after 48 hours. We are sorry for the inconvenience. Enjoy playing.
Why do I keep having to put in my iTunes password? When I open the app after several hours it says restoring original app. I say ok then enter my iTunes password. And it doesn’t give me my notifications when it’s messes up.
@Jrocket: That’s not the way it should be. Please, can you try to restart your device, than it should not pop up again.
The app was working just fine yesterday and last night. Then like 5 minutes ago I try to get on again and it started me all over I can’t find any of my friends I had and I keep trying to get my original games but i can’t my account name is enchanter if u need it
@Miranda: We had some server issues. Everything works fine again. We are sorry that you had trouble playing.
My games won’t come up. I know about the server probs. I just did a hard reset on my phone and that didn’t help. I only have on email address!
Mine does the same thing. I have restarted my iPhone numerous times and it does not fix the problem. I have only had the app for a few days… However, I will not continue to play if it keeps doing this.
How do I do that. My computor is broken all the iTunes bills are in emails and They are gone from my phone alread. I see your still telling people to go ahead and purchase again and they won’t be charged. I’m I the only one who had this problem. All my other apps download the updates and you don’t have to repurchase the premium versio.
I can’t move my ships. I’ve tapped on the ships then tried to drag them to a new position but they won’t move. What should I try next?
@Janet: Is it working now? Your account looks fine, games are shown, even game over list. Please ignore the token we sent you.
@Yvonne: You can also check your iTunes billes directly within iTunes within your account. We are updating the next version of the app, then we store your purchases on our server and we can restore them automatically. We are sorry for any problems regarding the In App purchases.
@Drargsdad: Try to put your finger on a ship, leave it there and move your finger to the new position. Just like drag and drop. If you tap a ship it rotates.
@Lindsay: Can you tell us what you mean with the same thing? We checked your account, it looks fine for us.
What happened to Chat? It disappeared the other day and has never returned. Did it get sunk?
Sorry, I just found chat, must have had too much hooch!
I couldn’t load my games. Uninstalled n reinstalled. Now it wants to sign me up as a new person and does not recognize beware.
@Beeware: You should use your comcast adress to sign in. Then it will load all your games.
Do you have a list of all time high scorers? Can you post it online?
I’m having an issue where the “action” sounds become muted a few times each day. In other words, I’m playing a game and all of a sudden the cannon shots, water hits, and ship explosions stop working. All I have is the sound a waves. I have to restart my phone to fix it every time this happens.
I experience the same issue, but if I close the app from the multi-tasking list and launch it again, it fixes this issue (for a while, anyway)
@Arrrrrdam: Can you let us know what device you are using, please?
@Peglegpifan: Same to you, can you let us know which device you are using. Thank you.
@jusducky5: Go to the Highscores screen and click “All time”.
@Beeware: I do not understand what is happening here. I just signed in with your comcast address and have seen all your games. You are only asked for a pirate name, if you use a new email address. Can you check if you maybe misspelled your address.
How do I turn off the sound when it is my turn I hate the sound to alert me
@Heather: You can turn of the sounds in your iPhone settings. Go to iPhone->Settings->Notifications->PirateFleet. Here you can turn of the sound.
How do I sign out and then back on? I came on one day and it asked for iTunes and said it wouldn’t charge me twice and all games were gone. So I tried a different email in case I got mixed up, but then it asked for pirate name still no games now when I try to enter hotmail it says it’s taken. Sigh. Helllp!
@Anneovgg: You have to delete the game and reinstall to change to your other email address. After reinstalling use the email you first used. We had some server issues the 14. and 18. That might be the reason why you have not seen your games. I am very sorry about that. Let us know if you still have problems.
I have a new phone and you sent a chide but when I type it in it says it’s wrong. It is correct
I could not load my games and it kept asking for my user name when I put it in it said already a pirate so I put in my email under the user name. It created a whole new account and now all my games are gone and I can’t get them back. My user name should be Dowgirl. Pls correct if you can
@Ellen: Please check if you entered the token with correct case, unfortunately its case sensitive.
@Dowgirl: We sent you the email you used the first time. With that you can login to your original account.
How do you unsubscribe to the email list? I don’t use this app much and want my email off the list. Thanks (:
@WO1F Pack: You will find an unsubscribe link at the end of the invitation and invite reminder mails.
What does that little bottle mean when it is beside the names of someone your fighting??
Thanks (:
They left you a message
I downloaded supposedly the premium version via the link from FreeAppADay. However, it doesn’t recognize it as the premium version because I still see adds…. What up?
Can you explain why everytime I click the same contact in my phonebook to play a game with, the person it starts a game with has a different name everytime? I have as yet to play my friend and as such after paying for the premium app that I find it a bad choice and a waste of money so far. Please advise on my problem. Thanks.
@Simon: Thank you for the report, we just checked this and classified it is a bug. We will fix it soon with a new release. Meanwhile you should use the pirate name to invite your friend. I am very sorry for this problem.
@Simon: Looks like that this only happens when you invite some you are already battling against. Anyway, we will fix that.
@Nate: We promoted the version with ads through FAAD. So everything is as expected. Sorry for the misunderstanding.
I have tried to buy the full version of the game, but i keep getting this message. You must purchase the app that this item is for before you can purchase the item. I have fixed the restrictions in the settings, but it still won’t purchase.
@Seagypsy: Due to the problems with the InApp purchase, we released a paid Premium Version of PirateFleet today. You can buy it here: http://itunes.apple.com/us/app/piratefleet-for-friends-game/id448304085?mt=8
I just updated my app. I have the settings for music turned off but, everytime I open the app the music comes on and I have to switch the music on then off again.
Same with me! Every time I open the app or let the screen go black the music starts again. It’s really annoying.
Yeah every time I open app music plays have to swipe music on then off in options
@Shilo: Yes we already know. Its a bug, but you can play your iPod in the background now. We already submitted a fixed version to apple. Will take about a week to get through. I am very sorry about this bug.
@Max: Yes we already know. Its a bug, but you can play your iPod in the background now. We already submitted a fixed version to apple. Will take about a week to get through. I am very sorry about this bug.
@Troy: Yes we already know. Its a bug, but you can play your iPod in the background now. We already submitted a fixed version to apple. Will take about a week to get through. I am very sorry about this bug.
How do I delete games when its the other players turn
@Heather: Just swipe with your finger over the game you want to delete. The opponent has to be 48 hours inactive, before you can delete it.
Please fix this bug!!! Every time I open my game the music sound is on…I go to options to try to turn it off but doesn’t work, it keeps playing…..
Hallo United Toy-Team,
ich möchte meinen Piraten-Namen ändern, keine Ahnung wie ich zu diesem gekommen bin.
Gruß
@Calico_Sun: Yes we already know. Its a bug, but you can play your iPod in the background now. We already submitted a fixed version to apple. Will take about a week to get through. I am very sorry about this bug.
@Hhjgj: Einfach im Spiel unter Mein Account ändern.
Aside from the obvious music issue that everyone has already complained about, I’d love to see a head-to-head count on wins/losses versus friends. It would be a great feature, but unfortunately you can only look at past games. Please add this!!!
The game is great but the music is insanely annoying its enough to make me stop playing please fix this defect
@Adam: Probably we will integrate a statistic function in a next version. We are calculating the costs right now.
@Rich: Yes we already know. Its a bug, but you can play your iPod in the background now. We already submitted a fixed version to apple. Will take about a week to get through. I am very sorry about this bug.
U should add a report button. I am having an issue with a game where I am being insulted but I cant delete the game for 48 hours
Aye! Ye be updating a fine game!
I have a game that is stuck on my turn… I’ve tried sending my move about ten different times over a couple days. Is there any way to remove it from my list while it is my turn?
Music won’t quit even though I turned it off
Is there a way to only play against friends? I keep getting challenged during the day by people I don’t know. It would be nice if there was a private setting. Thanks for any future updates.
I love the game so far but I am having trouble playing my 1st Gen Touch. I can’t seem to be able to swipe delete anything. I’ve tried this on my girlfriend’s iPhone 4 so I know I’m not doing anything wrong.
…also on the 1st Gen Touch I can’t scroll down in the Help page to get to these questions. I’m borrowing a friend’s iPhone to enter this. Thanks for any updates… I’m one of the paid full version people… If this helps.
I have the music turned off in the settings in game and sounds off in the phone settings but the music still plays! I use an iPhone 4 with the latest update.
@Tinku3: Yes we already know. Its a bug, but you can play your iPod in the background now. We already submitted a fixed version to apple. Will take about a week to get through. I am very sorry about this bug.
@Lillypad: We do not have that yet. But if you do not want to play against someone, just decline the request, swipe over the invite.
@Rubaduk: Thank you for the report. We will check that on our devices, hopefully we can reproduce that. Which iOS version do you have installed?
@Lisa: Yes we already know. Its a bug, but you can play your iPod in the background now. We already submitted a fixed version to apple. Will take about a week to get through. I am very sorry about this bug.
@Brenda: Is it a technical issue that you can not do your move? What is the name of your opponent?
@Gnarlybeard: You have quite a lot games running. Is it the game against Ya..r? Thank you.
I deleted the app and reloaded it now I tunes is saying I am being charged for it please do not charge me I paid already. Also music will not turn off even though I turned it off
@Tinki3: You can confirm the payment. As long as you use the same iTunes account, you are not charged twice. iTunes will tell you after you purchased that you already bought it. We already know the music bug, we hope that the fixed version gets available till next monday.
The game keeps sending me to the enter your e-mail screen and takes forever to load and the game keeps closing on me!! I deleted the free pirate fleet with adds and bought the premium version but it won’t work
@Bryan: It’s not you, its us
The servers had some high latency the last 30 minutes. Should work now. I am sorry.
Working again!! Sweet
how do i get someone to play against?
@Cutecupcake: You can start a match against a random opponent. Or even better you invite a friend to a match. Go to “New Raid” and choose a option.
how do i get a random opponent
@cutecupcake: Go to “New Raid”->”Random Raid”. Invite to or three, so that you have some to play against.
but nobody wants to play:(how do i change my picture?
Saver Jones you know that is not true on the last update I lost my premium version. You told me I would not be charged again. I only have one account I’ve only ever had one account. And know you want me to prove that I was charged twice. I only have my phone no computor. So I can’t prove it. You should be able to look it up and see you charges me twice and quit telling people this lie it’s a scam. Thankfully this last update went better and I did not loose my premium. Just the music will drive me nuts if you don’t fix it soon.
@Cuttiepie: Invite a few Random opponents. Give them some time to response. Remember you are playing against real persons.
@Yvonne: I am very sorry about your issue. Trust me if I could look on the payment transactions I would refund you immediately, but Apple does not give us the possibility to do that. All I can do is, send the transactions IDs to Apple and ask for a refund for you. We had just one case where a customer got charged twice and Apple did the refund within a day. In all other case the customers got charged just once. If you do not have the transactions emails from Apple anymore, do the following, please. Go to the App Store on your device, choose PirateFleet, scroll down and click on Report a problem. Just write a short message that you got charged twice and that you like to have a refund. The team from Apple can see your transactions.
The music bug is already fixed, you will find the update in the AppStore.
Sorry for the inconvenience. I hope you enjoy the game anyhow.
Best Regards,
Ralph Hesse
I can’t get this app to work on a second device. It says to enter a code that was emailed to me, but I never received an email : (
@Seeshell: We did sent you your token to your email. Did you check your spam folder before? Might be there.
How do I turn the notications off?
Sorry just saw this. Not a tech issue just a person w a mouth not talking nice. I am on here to play not be harassed. I didn’t start any convos and I am not responding. I ended the game now by not playing and deleting but I wish there were a report button or something. The name was Bocko. Thank you!
@Aktravis: Go to iPhone->Settings->Notifications->Piratefleet and disable the options.
@Brenda: Thank you. We got in touch with him. Let us know if you get again similar messages.
Love the game and my music turns off and stays off.
Question: Why do I sometimes get five bombs to fire and other times only 3??
Depends on the ships you have left. Details you will find in the help, go to rules.
Like meh name?
I have the music turned off and it keeps coming on when I open a battle.
Can’t load games
Get the update, please.
Try again, please. If server load is high or your Internet connection is weak that can happen.
How do I stop push notifications?
Go to iPhone->Settings->Notifications->PirateFleet
What do the points do?
@Steven: You can compare you with other players. For now, not really more.
Thank you!!!!!!
Somehow I was able to get my games back -for now. Some of them seem to be missing though
i tunes charged me twice and it is the same account. i deleted app and reloaded to try to fix the music bug. what do i need to do to get rid of this charge?
What is an activation token?
@Tinkli3: Can you forward us your iTunes receipt, please. Or you can click in iTunes within your receipt on report problem. Just write within the text field, that you got charged twice and that you would like to have a refund.
@Kendra: An activation token is needed when you try to login on a new device. The token is sent to your email address.
Thanks!!!!! Yay my game works again!!!!!!!
I sunk one of my friends ships on the first turn but on my next turn she had 5 bombs and I only had 1. Why is that? I read the rules and I shouldn’t only have 1. Maybe a glitch?
@Cptn Undrpnts: This should not happen. Just leave the move and go again into the move. Let us know if this happens again to you.
How come my opponent gets to shoot five times and I only get three?? Someone mentioned earlier that I should check the rules but all I can find is FAQs! So frustrating getting my butt kicked game after game when I dint get as many shots!!!!!!!
@Harrrbeard: You loose with every two ships within a game a bomb. So when you have lost four ships, you have three bombs left.
This is a suggestion… It would be nice if you would show if you were the winner or loser of a battle in the “game over” section (like they do in Words with Friends)
Oh ok… Thanks for the response!
Stupid game locks up
My game is locked up again. It won’t show my current games
Keeps locking up and I cant get it to show my current games
Game was working now when I click the app it just stays on the loading login in page. How do I fix this.
Mine too. It started after I did the update
Mine started when I did the update and now I can’t get it to work
My games just came back!! Just hit the Back tab, worked for me!
My games just came back….try hitting the Back tab, worked for me
Yay mines fixed too!! Thanks guys
Everything works fine again. Sorry for the downtime.
@LittleMsg: Cool idea, someone else also asked for that. We are working on that and will bring it in one of our next updates.
So what can the doubloons be used for? It’d be cool if you could buy cool ships or extra bombs or new characters with them.
How do I turn off push notifications on my iPhone 4? They are driving me crazy. Thanks.
Go to iPhone->settings->notifications->PirateFleet
The music and sound driving me nuts!!! I turned it off and still does it. I cant take it! Please help cuz i will delete the app if i cant fix it.
@Tiffany: Please go to the AppStore and update the App. It was a bug in the last version, which is already fixed.
@Amazonian: Right now they are only to compare with other players. But we are working on new avatars and so on…
Is there a way to track wins and loses with certain pirates. ARRR
@Peglegwilly: They get already tracked
We are working on an update right now, so that you are able to see them.
Got it. NM.
Got it. NM. Thanks!!
Game freezes. Getting really tired of it. Bought full version cuz free trial it froze. Really starting to hate this game
Why don’t I always get 5 shots? Sometimes I only get 3!!!!
@Momwiggy: Can you let us know a bit more informations, please. When is it freezing? What are you doing that it freezes? What do you mean with freezing? Do you mean crashing (App closes)?
@Lacy: You are loosing with every two ships one of your bombs. When you have 3 bombs left, you have lost 4 ships.
How do I turn on notifications?
I got all of the other guy’s ships destroyed, but the game is still going… Why did it not end?!
@Yduran07: Go to iPhone->Settings->Notifications->PirateFleet.
@Amanda: Which game against which player do you mean? We checked your account, but we could not find anything uncommon?
What is the bottle icon next to a persons name mean?
They have sent a message to you
Do make this game or the android ?
How do you use emoticons in chat? Whenever I type
all I see is a colon and a closed paren. It doesn’t turn into a smiley.
@Paperhat-pete: You need to activate the emoji keyboard. You can use this App to do that: http://itunes.apple.com/us/app/emoji-free!/id332509635?mt=8
Is there any way to (1) interate different sats that show the ratio of games won to games lost or won/lost between players?
(2) Send a notification once a game has been lost. It’s frustrating when you’re on the last few moves of a game and suddenly the game isn’t there anymore because the opponent won. If you have multiple games going you lose out on the completion on the game. Unless I win a game it doesn’t feel like I’m completing rounds and that gets old.
Thanks!
My game keeps freezing, I tried to play a game and got the playing field with no ships, can’t return to main menu, change players or anything. Tried turning off phone and linked to computer, still frozen. Everytime I try to play I get the same screen with the same player frozen and can’t do anything to continue the game. Please help! Love the game if I can ever play it again!
@Boky: 1) We are implementing a pirate to pirate statistic right now. 2) You should already get a notification when you loose a game. You are right, we should have a better highlighting of lost games.
@Tracy: With which player do you have the problem? Just checked your account and everything looks fine for me. You have two open moves and for both players the ships are shown.
The game is with ryanduece, tried to play again today and still opens on his game with no ships, no points under our pics and can’t return to main menu. I’m stumped.
I’m able to play! Thanks guys!
I’m waiting on an activation code can u plz help me
@Courtney: Looks like you already got the token. All your devices are activated.
Hi, i am having trouble logging in, i used this email address with the pirate name Captnvasqz, which is the pirate name all my games are under, but when i went to login, it said i was already there. in trying to fix it, somehow a new pirate name (and new account) got associated with my email, and my games under Captnvasqz are under an email that is not valid and won’t let me play. is there any way to fix this? i need Captnvasqz back associated with this email. thanks.
Android? When? I want this for Android please!
@Sue: Looks like you already fixed it. Let me know if you still need help.
@Hue: We are not pushing that right now. Maybe beginning next year. Sorry.
My husband has the game as well and he needs his phone on sound at all times. How can he make it so that it doesn’t make the parrot notification sound when his opponents make their move but not have to have his phone on vibrate?
@Sam: You can configure the notifications here: iPhone->Settings->Notifications->PirateFleet
Thanks
If I delete a game in progress can I keep me plunder that I have acquired in that game to that point? I am tired of waiting for days for a move that never comes but I don’t want me plunder to be deleted with the game!
@JojoStubbins: Both players do get the actual doublons they have earned in the game when you delete it.
Please add a rating system.
Us new pirates should be able to see how we rate verses the other pirates!
It should be based on percentage of games won and number of hits vs number of misses! Love the game Thanks!
How do u send messages to other players?
I want to stop the emails that tell me a player has challenged me, but when I click the “stop receiving emails” link, I get a page that says “{“void”:null}”
Is there a way to see my win-loss ratio…or possibly my hit-miss ratio? These would be great stats!
@Greg: Our stats system is almost finished. We are testing it right now, it will be soon available for you.
@Ziva: Just click on chat button in the game field.
@Paperhat-pete: Your email address is unsubscribed. We will check the confirm message.
@MinAsta: We are just testing that new feature, will be available to you soon.
I like the game very much. One hint I found that may help others using the iPhone version. If the game gets stuck. I had an ad get stuck and I couldn’t get out of it. Double-click the home button like you are going to switch apps. Touch and hold an app. They will all start to wiggle like you are going to move them and a red circle with a minus sign will appear. Click on the Pirate Fleet app and it will disappear from the line-up. It doesn’t delete it from your phone. Then click your home key to stop the wiggling. Open Pirates Fleet again and it will open normally.
One question: I’ve been getting challenges from “pirates” who I don’t seem to know. Is my profile out there as a user somewhere that allows anyone to challenge me or are these people friends?
Great, thanks again for a fun game!
Why does the number of shots decrease in the middle of a game?
@Chuck: These pirates do not know your name. They just invite random pirates. PS: All pirates are friends, we all sit in the same boat
@Posty: You loose one bomb with every two ships you loose.
Can I change my Pirate name?
What does the bottle by aname mean? I only noticed it for first time tonight?
Means someone is trying to chat w you. Click on the chat button.
@Mammasherman: Sure, just go to My Account in the game.
I received a chat message from a random opponent that makes me uneasy. Especially since my kids love to play this game. What can be done about questionable players?
I got a new phone and tried to access my account. It sent me a “token” I tried putting it in exactly how it reads but it still won’t let me in??
@Jason: Please try the code again now. We had a problem on our server backend. I am sorry for this
@Jenny: Please sent us the name of the opponent to support@unitedtoy.com. We will check the issue and can disable the account if needed.
My iPhone does not alert me when it’s my turn. Can this feature be enabled?
@Kickem: Probably you disabled the notifications during the first start. Just go to iPhone->Settings->Notifications->PirateFleet.
Fixed the activation code problem. Back on the seas !
I have the free version that was working perfectly fine until now every time I am finished, and get forwarded to yet another commercial, this app just shuts down and sends me back to my iPhone screen every time now!!! What’s going on?
@Pierpoppers: Please click in the game on Options and then on Restore Premium.
Same here.
How come I only have 4 bombs but everyone I play have 5???
@FoiFoi: Depends on the ships you have left. With every two ships you loose one bomb.
Somehow one of my kids changed
My settings and I cant get my original pirate name or games back. I have the upgraded version. I think she was trying to get Pitate Fleet on her I touch and put in my email address, the a new pirate name and it changed everything now I can’t get mine back. Help!
@Coolmomma: We fixed it, your kid hijacked your account
Can you not move a game to game over until I have watched myself lose?
Also, I’d like to know how often I’ve won/lost against another pirate.
Upgraded to premium version and my pirate name changed. Will not allow me to change it back in my account. I want my money back.
@Jen: The game over view is not yet ideal. The won/lost statistic is ready, will be available for you probably next week.
@Bearheart: Please, delete PirateFleet+ Premium from your device and reinstall it. Then during login use the same email address you use for PirateFleet Free.
Why does the new update not show on my iphone?
the activation code you keep sending me does not work.
@Karalee: Please, enter the token exactly as shown in the email. Case is important.
Having issues chatting with some people it says cannot connect to server.
@Troy: We can reproduce that problem. Probably it is something on our backend, we are investigating it right now.
I hope you get it fixed soon miss chatting with my friends
I haven’t had the option to place my own ships – they keep being placed for me. Why is that and how can I stop it?
Figured this out on my own, thanks!
Just tap your ship to rotate and if you want to move it touch and drag. Simple! No need to thank me.
I got a new phone and when I started back up playing Pirate Fleet it didn’t restore my premium acct. I went thru the steps to restore it, but nothing
@Nancy: If Japas is your pirate name the game should already in premium mode. I can see that your account has the premium tag. Let me know if you still have problems.
Have been charged for premium version again when upgraded!
Why isn’t chat working? What can I do to fIx it?
@Kenny: We did sent you a refund.
@Iron: We are still trying to find the source of the problem. It is just a problem with some person. As soon as we fixed it we will let you know.
I got a new phone and it is asking for my activation token but I can’t find the email that I originally got!
@Nicole: Looks like you already got the token. Let me know if you still need help.
@Iron: The chat is fully working again. We could fix it on our servers.
@Dogbeards: The chat is working again.
@Troy: The chat is fully working again.
Why can’t I see how many games I’ve won or list against my friends? My other friend has that option but I don’t. When I tried to update the game on my computer it will not let me do that either but says I need wifi or a computer to update.
@Sissy1964: The update was a bit bigger than we expected, it is bigger than 20MB now. So you can just load it through Wifi or through iTunes. If it does not work at all you can delete the game and reload it through iTunes again. Then it should work. We are preparing a update which will be smaller than 20MB again.
Hey haveing problems with it thinking for like 7 hours?? Can I do anything
@Tina: Just try again, it should work fine. If you still have problems, try to restart pirate fleet. Leave the app, double click home, the task list appears, hold you finger on pirate fleet, a minus sign appears. Press it, then wait 10 seconds and restart pirate fleet.
Is there a way to see your overall total number of Wins and Losses?
Why does a bottle appear on some games?
Why does the bottle appear on some games?
Means you have à message.
Goto chat to see it.
@Ameration: We are preparing a update where you can see a priate to pirate Win/Loss statistic.
@Kaylene: You got a message from the opponent. Click on the game and go into the chat.
How many days must pass before someone forfeits due to lack of activity?
@Heisnberg: After 48 hours of inactivity you can resign a game.
I’ve tried doIng it through my iTunes account and it will not update it there either.
Thanks matey that last code was a direct hit!! Im back in the game.
I bought the premium version a while ago but didn’t get the update to be able to see win/loss stats at the end of a game. My husband has it and his app is called Pirate Fleet+ but mine is simply Pirate Fleet. If I delete the game and reinstall will I be charged the £1.99 and will my game data be saved?
Hi. I have changed my iphone and when I log into the game it says input an activation code which has been emailed to me. Despite trying this many times no code has been sent.
I don’t have an email for the activation code so I can start to play on my new iPhone!
It went to my spam, check there
Everytime the ridiculous “Stop Faking it” video ad runs after my turn the game locks up and freezes every time!! Ever since I updated the game it’s had this problem! I’m on an iphone4. What can I do!?! I gotta restart my phone every time I play. Ridiculous!
Same here I had to open a new account i lost all my points
@Brian: We already supplied to Apple a version which is much more stable showing the ads. Meanwhile you can restart PirateFleet without restarting your phone. Leave PirateFleet, double click home, the task bar appears, hold finger on PirateFleet, minus sign appear, confirm close, wait 10 seconds, start PirateFleet.
@Andrea: What was the pirate name of you old account? We can “restore” it for you.
When the “Stop Faking it” ad comes on with the guy “magically” raising the garage door (I think the ad is for Limelight) I do not get the option to close the ad…I only get the option to replay the ad. I have to close PF and then delete it out of my history to restart the game…very annoying
@Dogeno: We just released a updated version (2.2.1). Please let me know if it still happens. I am very sorry about this bug.
Downloaded the new version and the Limelight networks ad with the garage door still does not give the close option…before, during or after ad.
@Dogeno: Can you sent a screenshot to support@unitedtoy.com, we need to know from which network it comes, please. Thank you.
Will do next time I see it
Would really like to be able to delete people from the recent enemies list – haven’t played some for half a year!
@Phillip: Thank you for your feedback. We will look how we can integrate that in our development process.
You guys should have a personal statistics that shows your own total wins and losses, etc
@Chadinator1: Just go in the highscore and click on an opponent to see your personal pirat to pirate statistic.
How do I receive push notifications after I’ve already started the app?
@Ladya: Go to iPhone->Settings->Notifications->PirateFleet to activate the notifications.
What is the deal with the activation codes? I send the request and if I get the email it says that the code is for a few days ago. Why can’t I get one that works?
Tour game has got a problème
I don’t want to receive so many game requests. Is there a way to block requests? I’d not, please consider this option because this becomes a very noisy game on ones phone, besides constant requests being annoying.
@Diblaze: You are just selected for random games when you play active. So easiest is to just delete the invites. We will add a function to our next releases that you can disable random invites.
I know this may sound a little stupid; but I just got this game 2 minutes ago and I send out requests to play. I got the notification but when I clicked on it; I realized that I had no idea how to view my game. Please help!
@RoyalPirateAA: When your opponent responses, all you need to do is to click on the entry in the “Its my turn” list. Then you get to the game field and you can place your ships and fire on your opponent. Let me know if you have any other questions.
Why don’t you just use game center? Everyone has game center and can connect. Also can compare high scores.
I don’t see the point registering with an email address just for pirates.
See you arson when game center is in the game.
Bye
Some thing has happen to the game! It drops out , goes to main screen after every battle . Or when I delete a game.I have 90 to battle
Where and how can i delete my account ???
Downloaded the game last night. Won’t allow me the ability to play. Watched the video. Not working. Now what?? 2 bucks is 2 bucks.
How do I play a game?
@Sarah: It is very easy. From the main screen you scroll down to New Raid then then you choose Random Raid or one of the other options if you already know someone who plays the game. You can invite up to 10 players to play (soon 15) it won’t take long till someone replies and you can start to play. Have fun and enjoy the game. Please note, you can’t play against a computer. You always play against live opponents.
Can somebody please delete my account and everything about me.
How many months must pass before a non-responsive opponent is auto-resigned? (I don’t want to resign/give up/surrender, I want THEM to resign. But it’s been their turn for over four months.)
Sent the pictures about two weeks ago…I am still get the ad and am still having the same issue.
Please delete my account!!! Please
Sorry if this has been asked, I browsed the faq and comments above and didn’t see this. I am not able to decline random invitations or force people to resign who haven’t played in 2 weeks. My friends can swipe that game or invite and are able to do so.
I am using the free version now, if I upgrade to the premium will I definitely be able to do this. I play this game a ton so for 2 or 3 bucks I don’t mind. But if it won’t help my problem I don’t have a reason to upgrade to the premium. Thanks in advance.
@Brett: At present you are able to have 10 live games on the free version soon to be 15. On the premium version you can have as many games as you want. If players have not played for 48hours you can delete the game this will soon change to 24 hours.
We hope this helps if you have further questions please let us know.
Thank you for your quick response. Up above in the faq’s it says you can delete games and pending invites by swiping in the cell of the game. I know that’s possible because my friends can do it. But for some reason it won’t let me. I have had pending invites for over a week and I have been waiting on the other people to play for over a week. I want to decline the invites and force the other player to resign but it won’t let me. That’s why I asked about the premium version, if it would definitely solve this issue.
Please delete my account. Thank you.
Keeps tellin me it’s my turn to go and when I enter the game nothing is there.
@Capnshulldugry: We have just emailed you a solution.
Thank you for your responses. I am in the main menu where it shows all of my invites from other players, current games, and deleted games. However when I swipe in the cells that contain the others players names in will not allow to delete the games or force the others players to resign.
Also today, in 1 round my opponent got 5 shots and I only got 3.
@Brett: You are only allowed to delete current games/players after 48hours soon to be changed to 24hours. Please double check if your are really not able to do this. If you still habe a problem I will forward your issue to our engineers.
I have several games where the other players have not played for weeks. When I swipe over to delete it says I will be -20 and they will gain. Because of their inactivity I think there must be a way to force them to resign but I cannot find it. I have the free version not the premium. Thanks.
@Michelle: It will take the last scores which is rather unfortunate in your case.
How can I delete players from my recent enemies list?
@Kari85: Just swipe over there name like you would with an email and the delete button will appear.
I have the premium version. I currently play on my iPhone and have loaded it on my iPad but it says I need some sort of activation code which apparently has been sent but I don’t ever remember seeing. Any chance it can be sent again?
@Chody47: Leave it with us for a moment and we will mail you the token.
I am definitely sure they have not played in 48 hours. There are currently 3 games where I have been waiting for them to play for 2 weeks now. I try swiping but it will not allow me to delete the game. I try swiping some of the cell, all of the cell, swiping quickly, swiping slowly, swiping left to right, swiping right to left, nothing works. The games will not delete. Same with random invites I get from people I don’t know. I want to delete them but I can’t.
@Brett: This is really strange and we have had no users reporting any problems like this. You should now be able to delete after 24hours anyway. One thing you can try is to delete the game and re-install it but be sure you use the email when you log back in. In any case I will forward this to our technical department to get a seond opinion. Thanks for letting us know we will try and get this sorted for you either way.
Je n’arrive pas a jouer
How do I stop push notifications?
@Jamie: Please click on Setting on your main iPhone screen–> Notifications–> PirateFleet and turn off.
I had to delete the game out of my phone and then I reinstalled it. I went to login with my name and it said I was playing, so I can’t use it. What do I do?
Why does this app keep crashing multiple times each day???
Hallo, hatte schon mal gepostet, dass beim Kauf der App. Nicht der online-zwang Charakter ersichtlich ist! Bei iTunes scheint sich auch niemand dafür zu interessieren. Hätte gern mein Geld zurück! Gruß Luz Hirsekorn
@Redgraceflint: we have no reports of the App crashing maybe you have an old version? Why don’t you delete and re-install it. It is a really stable App an you should not have these problems also turning your phone off and back on may help. If all of the above fails and you still have a problem please let us know.
@Ed: I can see that you re-registered the game yesterday and it all looks fine at our end. Close the game down as follows and then try again. Click home once, then double click home, the task bar appears, hold your finger on the pirate fleet icon, a minus appears, press it. Wait 10 seconds, start PirateFleet again. You can also try to re-install again. If you still have problems after that please let us know and we will try to get you going again.
@Luz: hallo, tut uns leid das Apple sich noch nicht darum gekümmert hat. Ich erkundige mich ob es noch einen anderen Weg gibt und melde mich nochmal bei Dir. Gruss BlackBetty
@Luz: Wir haben Dir eine Email geschickt und warten auf Rückantwort. Grüße BlackBetty
I was playing a game and when I went to take my next turn, it said I had to log in. I tried but it says I already exist and won’t let me finish the game I was playing. How can I get back to that game?
@Terri: That sounds very odd. Can you please try and close the game as follows and see if you can then complete the game. Click home once, then double click home, the task bar appears, hold your finger on the pirate fleet icon, a minus appears, press it. Wait 10 seconds, start PirateFleet again. Good luck but let us know if you need further assistance.
I tried what you said. It still will not let me log in. When I try to put my email address it will only let me put in letters & numbers, no characters. Any suggestions?
@Terri: You may have to do a reinstall but lets just check your details first. I am not able to find you under your email address can you please advise your user name for Piratefleet. Maybe there was a typo in your email when you registered.
I was playing under twhobo.
@Terri: Thanks for forwarding I will pass this to our technical team.
@Terri: I would delete and re-install the game then you can enter your previous details use a captial T at the begining of your user name. And make sure you use the right email address it is not the one you are using here.
OK. Thanks
IMPORTANT PITATEFLEET INFORMATION
Very sorry Pirates but unfortunately there will be scheduled maintenance on PirateFleet. During this time PirateFleet won’t be available.
Wednesday, November 30th, 5:30 PM – 6:30PM Pacific Time
oder
Thursday, December 1th, 02:30 – 03:30 Central European Time
Once the maintenance has been completed you are able to play as normal.
We are sorry for any inconvenience this is causing and can only assure you that such maintenance is kept to an absolute minimum.
How do I turn off noises when it sends me a push notification?
@Nick: Just turn off the music as well as the sound button under options then for the push notifiacations you also have a sound button under settings/ notifications/PriateFleet and even with the sound on the side of your phone on you should not have any noise now
I got a new phone and I to try and make my pirate name work again
Gabear
@Gabear: Did you enter your old pirate name under my account in your new phone? If not, please do so now. Then you will receive an activation code via email. Please check you junk mail in case our email ends up in there. If you require further assistance please do not hesitate to contact us.
Often enough that it’s starting to drive me crazy, I select a game in progress and it opens to a blank grid. The ships never show up, the cancel button does not work, and there is nothing that can be done but to kill the app and restart. I hope this can be diagnosed and fixed. Thanks!
How can I change the email associated with my account without losing my stats?
@paperhead-pete: You can change your Email under my account and won’t loose your stats.
@paperhead-pete: Sorry to hear you are having trouble this is not an issue we have been made aware of. May I suggest that you reinstall the game. If the problem persists please let us know.
How can I change my pirate name
How about giving each side the same amount of turns? As it is, the side initiating the game always has an advantage. I’ve lost a lot of matches this way. There could at least be a draw.
@Rich: On the main screen of PirateFleet go to My Account there you have the option to change your name.
@Tyler: I guess it is a little reward for the proactive player, why don’t you initiate more games yourself? We hope you still enjoy the game.
Every time I try a new name it says tell your real pirate name
Every time I try to change my name it says, don’t lie say your real pirates name.
@Rich: We have send you an email with the registered Pirate name, if you still have problems please let us know.
IMPORTANT PIRATEFLEET INFORMATION
Very sorry Pirates but unfortunately there will be scheduled maintenance on PirateFleet. During this time which is estimated to be one hour PirateFleet won’t be available.
Tuesday, December 6th 5:30 PM – 6:30PM Pacific Time
or
Wednesday, December 7th, 02:30 – 03:30 Central European Time
Once the maintenance has been completed you are able to play as normal.
We are sorry for any inconvenience this is causing and can only assure you that such maintenance is kept to an absolute minimum.
I purchased the premium version but it won’t transfer my scores from the free version. How can I do this?
This is the only game causing my fone to freeze up. I make 1-2 plays and then the game stops responding. My fones working settings are all correct the game has issues with connectivity and operating properly.
@Blackbeard: We have had no reports of any issues we recommend that you delete the game and re-install, just be sure you remember the correct email address to log back in. If you require further help please do not hesitate to contact us.
@Shirl: We have emailed you instruction if you require further assistance please do not hesitate to contact us.
I can’t inscribe !!
@Aldo: Do you mean you can’t log in? Please describe your problem and we try and get you started.
The game has become incredibly slow, frozen numerous times, constant re loading.
@Rich: We have now replicated the freezing and are working towards a solution. We are sorry this is giving some user grief.
@A: Yes you are able to do so under my account.
Hi, I have deleted my app and it looks like I have to re-buy it? It was frozen and I couldn’t play so I thought if re-installed it, it would be working.? Let me know what I should do. Thanks, Angie
What are doubloons and minutes ? (in the scoring list )
@Angie Lawrence: Hi, your account looks fine and the Premium version is registered. Therefore you should have no problem to re-install it as i-tunes will have registered your purchase. Please try again and if you require further help please let us know. Best regards BlackBetty
@Ro: Teh minutes are the total minutes the game was live and Doubloons are just a value for teh points.
Hi guys, I’ve just won two games but it is registering as the other players win…
@Krakka: We are aware of the issue and are working towards a solution which will be available as soon as it is possible.
It freeze up on me
@Kiera: You should be able to re-start the game doing the following;
Click home once, then double click home, the task bar appears, hold your finger on the pirate fleet icon, a minus appears, press it. Wait 10 seconds, start PirateFleet again.
Was wondering, how come the pirate with the orange beard isnt available?
@AdmKeithStone: Hi, please try again I have just checked and I can choose him on 2 devices.
Love the game, just wanted to run two ideas for you:
1) your own avatar or maybe take a pic of yourself and “piratize” it, (apply a beard, patch, hat, whatever)
2) think its possible for a larger playing field, maybe up to 4 players with every fleet for themselves?
Again, great game, I definitely wouldn’t mind the above as IAPs.
Been given 4 tokens for a new device, NONE OF THEM WORK!!! I’ll be sure to let my friends and family that if they get a new device they won’t be able to play again. REALLY sad ‘
@Peglegperdie: We have not had any issues with the registering of new devices reported we will check your account and email you a code.
@protarrghtype: We are delighted that you like the game and have added your 2 requests to our wishlist as I am sure you can appreciate there is a limit to what we can do. We hope you continue to enjoy the game.
Hello,
My Username is norbertkrabbe.
At registration i had give you a mailadress. I have delete the mailadress.
Can you change the adress please? And send me then a new activatecode.
Thanks
Bye Torsten
@Torsten: Hello, we have emailed you all details requested. Regards BlackBetty
I have just updated my iPad with ios5 etc and occasionally I will try and sign in and I just get kicked back to the front icon. Sometimes turning the iPad off and on assists but was wondering if there are just a few comparability probs with the apple upgrade???
Hi, there are no problem with iOS5 I would re-install the app but make sure you use the same email address to log in so you don’t loose your stats. If you require further assistance please do not hesitate to contact us.
How do I turn notifications off or bumps or w.e they are called?
@Chefboyrd: Go to iPhone->Settings->Notifications->PirateFleet.
Can we play the same person more then one game at a time?
Is there a way to transfer accounts to a new device? I can’t seem to be able to.
@Tales: Just login with the email address you used on the old device. You will be asked for a token, which is sent by email to you.
What does the bottle next to some of the opponents stand for?
@catie: The person sent you a chat message. Go to the gamefield and click on chat.
It would be nice to have some sort of way to tell when you’ve blown up an entire ship. After playing so many games and going in and out of the app it’s hard to tell when you’ve completely blown up a 2 field ship versus hitting to marks of a 3,4,5 field ship
@GrimaceAKA4: Hi I understand what you mean if you look closely you will see that the background changes from light blue to dark blue once a ship has been fully hit.
Hi I am still waiting for the token to be emailed to me! Can u assist?
Hi, I’m still waiting for the token or activate code for my new device. Can u assist?
@Possumpants: You should check you junk/spam mail folder, however we will confirm the code via email.
All of my on going games prior to Jan 3 have been deleted. Is there a reason for this as I had quite a bit of doubloons involved in those games? Thank you.
@Ameration: Thanks for letting us know. This is a problem that has been reported and we are currently looking to resolve.
How dó i change language i am getting sweedish, news english
@Donnie Parrish: I have checked your language setting with us and that is set to english. did you change a setting on your iPhone? If the problem persist please let us know.
Hallo, hatte das Spiel ausversehen gelöscht und bin dann nicht mehr reingekommen . Da stand diesen Namen gibt es schon. Möchte diesen Namen aber behalten. Hatte auch neue Gesichter gekauft.
How do I delete a game. I tried to swipe over it and the delete button will not come up. How can I delete it???????
Even though I have the sounds turned on in options,I don’t get any sounds such as cannon fire or splashes.what can I do?
@Aronia: Danke für die Email das sich das nun erledigt hat.
@Kris132001: You can only delete an inactive game after 24 hours did you get any message. The delete button should come as you swipe. Where are you trying to delete a game from?
@Dennis Maloney: Can you please check you have not got the mute button turned on and the volume is turned up. There is a further setting under iPhone/Notifications/PirateFleet if you scroll down to the bottom but this is only for the sound of notifications.
I started the game so I could ask who it was. The user name was “Fogger”. They also responded that they couldn’t delete the game either. Will the game resign after a certain amount of time of inactivity?
@Kris132001:You should be able to delete it after 2 days and it will automatically be deleted after 10days.
Hello. My wife and I have been playing on our iPhones against one another for the last few days. We have completed a number of games. Now when either of us tries to start a new game, it says we are already playing one another. We have shut down and restarted, deleted and reinstalled, deleted all previous games to no avail. Any suggestions?
@Harold: This is a problem some players have at present we are working hard to resolve the matter.
Hoe kan je spelers verwijderen
Hoe kan je spelers verwijderen uit de game over lijst ik zie nergens delete staan
Please help me! I can be contacted by email. I am having issues with logging in. Thank you.
@Elsje: Please reply to our email.
@Stacy S.: We have emailed you a solution to your problem if you require further assistance please let us know.
I just love your game. Not sure how to leave a positive review. Only thing I would like is sometimes you play someone over several days and u lose track of weather you sunk that ship could u make a different color for sunk ships?
@Russ: If you look closely you can see by the change of the colour if a whole ship has been sunk it turns the whole ship into slightly darker blue. You can leave a review in the App Store under the App for which we would be very greatful.
Hey y’all I just started I need help
Hi how do we play the game
@Leelier: Hi, welcome aboard how can we help you?
@Foxsy: Go to random raid and invite an apponent.
I sent my email to creat an account but never received an email so I can’t play. Help!
@ John B.: You don’t need an email to start playing so there must be another issue you would have had confirmation that you are now registered. Did you make a typo in the email address? What Pirate Name did you choose? Please let us know and we can check if the account is registered.
Hi me and my friend were playing and all of a sudden after my turn was over his iPhone said it was waiting for me and mine said it was waiting for him. We tried to delete the game and restart but it didn’t work what do I do?
I paid for this app and the new update says it’s the free version with ads! I paid the $2.99 for this app months ago and now dev is deceiving people who paid. I will not update to this version and will report this scam to Apple/iTunes
The update was released today… I believe it was the last update that paid users had to restore thier premium accounts. As one of those users I can attest we didn’t pay twice and restoring the premium account was addressed (see the FAQ!). I DID update my game today and now have the free version (Again!). It’s irritating and I hope this is remedied quickly…but I’ll wait for a response before crying scam and leaving bad reviews! I didn’t realize before updating that there was a new paid version, I expected it to be like the last time when a simple click was all that was needed.
@Isa: Can you please try to restart the App doing the following; Click home once, then double click home, the task bar appears, hold your finger on the pirate fleet icon, a minus appears, press it. Wait 10 seconds, start PirateFleet again. Please let us know if there is still a problem.
@Katy: Thank you Katy, we will investigate straight away what the problem is and as soon as this is resolved we will let you know.
@Pg: Thank you for bringing this to our attention I have escalated the matter and it will be looked at straight away. As soons as this is resolved we will let you know.
@Katy: Can you please confirm if you are seeing adverts of if you think you have the free version because of the change in icon.
@Pg: Please confirm that you can actually see ads or is it just the change in the icon?
I updated the app today and the icon says “free” despite me paying for the premium version – but I’m not seeing ads. So hopefully it’s just got the wrong icon!!
@Jen: It is just a change in the icon our systems knows that you have the premium version and won’t bother you with adds. Any problems please let us know.
Super
No I did not update because clearly when u search for for this in the app store there are 2 separate apps whic are a free version and a paid version and it’s telling me to install the update for the free version. Why is this when I paid already? When I go to the paid version page it want me to pay instead of it saying its installed.
@Pg: If you go to the app store on your iPhone and go to updates the relevant update for PirateFleet will be there on the icon it says free. Afterall it is a free update. When you install it it will be the premium version with no adds. As I already menitoned you do not need to pay anything. If you require further assistance please do not heistitate to contact us we are always happy to help.
After updating to the current version, one of my opponents now had a “water-bottle” looking icon next to her name. What is this??
Why? Why change us back to the “Free” version if we really still have the premium? What are we missing?? What’s the point? Shouldn’t anyone who paid for the upgrade not have to show a free game on their iPhone? I just don’t understand; it doesn’t make sense.
@Matt Cohen: Whilst this is not a new feature relating to the latest update the water-bottle indicates that someone has sent you a chat message.
@Captnstache: If you bought the premium version within the free version, you will still have all premium features after the update. Just the icons shows free. A few month ago we released a separate paid version, due to a lot of problems with the InApp purchase.
Hi, me and my friend want to change our pirate names but it won’t let us, can you tell us how to do it, we both have the premium version, thanks.
@Sandy: Hi, you just go in under my account delete the current name by pressing the x on the right and then enter your new name then press send on the keyboard of your device. You will get an acknowledgement that your name has been changed. Any more problems please let us know.
In the middle of a game and went to take a turn. My opponents canons are firing almost endlessly. I waited more than 48 hours to delete the game but it won’t let me stop the game. What can I do?
@ David: Hi, the easiest is if the opponent leaves the canons have finished firing could take more than a minute.
In the middle of a game my opponent suddenly sunk all of my ships in one turn – firing over 25 shots in one turn- yet i was still able to take my turn and only got 5 shots. The next go around all the opponents shots disappeared but our layouts were suddenly identical. This is the 3rd game this week that the same exact thing occurred, is this a clitch and is it being resolved?
@Bmkmnc: We not had anything of this kind reported previously so I will forward this to our developers so they can have a look.
Hey, so what of you want to turn off your availability. For example if your at work or want to sleep but you keep getting random people challenging you? Is it possible to do this? I want to leave push notifications on as I want to know when it’s my turn in games I play with friends.
Please help….
Hoq do I actually play a game
@NabY: Go to New Raid and then select Random Raid. Have fun and enjoy the game. You can also have a look on facebook as there are always people looking for a game and you can invite them through search pirates.
@Scott: Hi, thanks for your message I see what you mean but at present there is no way to change your availability. For randon raids we normally select pllayers who are already playing so you should not get too many request but I can see your point. Something that I think should be added to the wishlist but we are at present re-visiting that section any way.
How do I transfer previous game scores etc to premium game now.
@Bob: You should delete the free version and then use the same login details to log into your premium version.
Just upgraded or purchased the game. How do I transfer the game name and e-mail address? I was using SirKnight1, I’ve changed it to SirKnight on the purchased game, but unable to use the same e-mail address used before.
How do I delete the SirKnight1 account?
@Bob: We would have to delete the account for you. Please email support@unitedtoy.com and we will delete it. Your scores will be lost.
@Bob: I hope we have answered your questions in the previous comment.
How do I delete account, need to transfer to purchased game. Changed game name from Sirknight1 to SirKnight?
@Sirknight1: We have emailed you with further information
Just made a move, but it won’t send it. It still says its my turn?
@Lori: I trust this matter has now been resolved. If you require further assistance please let us know
When I first got the game I didn’t turn on push notifications on my iPhone. Is there a way to do it now?
@Mark: Pleased you got it working.
I have a iPod touch and an iPhone that I ma trying to use so that my husband and I are trying to use to play each other but it keeps logging in as me. How do I set him up a different account??
@Jennifer: If you uninstall the game and re-install it you should be able to create a new account.
Geiles Spiel aber wann gibt es das für Androide
@Rühlemann: Wir hoffen, dass wir das in 2012 noch schaffen.
Why can’t we play the same person twice at the same time
Why can’t we play the same person twice at the same time.
Hi, because you both only have one login. If you both had 2 devices you could play twice.
I have a New iPhone and when I want to connect with my account it’s written that the name is taken … Do you know How can I have my former save please ?
I have a New phone and when I want to connect with my account it’s written that the name is taken … Do you know What I have to do ?
What do the icons in front if a pirates name mean? And how do I get one?
@Babylady: I will check this and let you know.
@Missteryen: Your code has been emailed to you
@Babylady: That depends which icon you mean. Are you refering to the bottle next to players. That means that the player has sent a chat message. You also get an icon in the game over area which depends on if you have lost, won or a draw. If zou are referring to somehting different mazbe zou can send us a screenshot to support@unitedtoy.com and we will do our best to answer your questions.
Any version for the Kindle Fire?
@Jim: Sorry, not at the moment.
Had to replace phone, how do I get activation code? Help please!!
Not sure what’s up. I play game for a while then randomly after my turn, the screen loads and loads and loads. I have to delete game off my phone and reload to continue to play. Any ideas???
How do i turn off push notifications?
@Bond45: We will Email you a Token.
@Dadio307: go to iPhone settings / Notifications / PirateFleet and turn off.
@Merill: sometimes there can just be a loss in the connection but I will keep a look out if other people notice similar issues. In the meantime if it you should not have to re-install the app try to close it doing the following. Click home once, then double click home, the task bar appears, hold your finger on the pirate fleet icon, a minus appears, press it. Wait 10 seconds, start PirateFleet again.
Will do and thanks for the response
@Merrill: Pleasure anytime.
Jack-Sparrow Here Arrrrrr !! With A IPhone 4g And Can’t Upload ARRRRRR Down Load Nata !?!? 3G is to Slow And I Burned up Over 5.5 Million Gig Last Month !?!? AT&T Is A Little MAD !?! Now I Can’t Get 4g To Work ARRarRR !?!?
Sinds een week zie ik 2 spelers niet in mijn scorelijst. Ik speel er steeds tegen, maar helaas kan ik deze spelers niet meer vinden. Weet iemand hoe dit op te lossen is?
@ Charles Oldendorf: Ok if I understand correctly you want to move your account froma 3G to a 4G just uninstall the app from the 3G and then log into the 4g you will require an activation code to register a new phone which will be emailed to you. Any other problems or issues please let us know.
@Leendert56: sorry at present our support only uses German and English. We understand you have a concern about the high score but are not sure exactly what you are referring to.
He says he can’t find who he was playing against any more.. I think. I don’t speak er ..Dutch? But
Since a week I see 2 players in my scorecard. I always play against, but unfortunately I can not find these players. Does anyone know how to solve?
@Aaarrrgghh: Thanks for trying to help much appreciated.
@Leendert56: we have emailed you.
Hey this is buggy. It didn’t let me place my ships. Yet still my opponent is playing .. At least she won’t find any
@Aaarrgghh: Try and close the App doing the following;
Click home once, then double click home, the task bar appears, hold your finger on the pirate fleet icon, a minus appears, press it. Wait 10 seconds, start PirateFleet again.
I’m trying to buy the premium app for 99c for past 16 hrs but I keep getting an error MSG saying ‘this item is currently being modified, please try again later’ when or how will I be able to buy the premium version???
@Mia: We are really sorry you are having trouble. We have reported the issue to Apple and are awaiting there response I am afraid the matter is out do our hands. So sorry we hope you will be able to purchase soon and won’t be put off by this glitch.
My son purchased the game and now I need to delete the free version and transfer to the paid version?? Argh…I don’t know what to do….please help me. He is n8erboy….
@Steph: find the screen where the App is than tap on the App until all Apps start to wobbel. You will see a little x appearing in the icon. Press the x on the free PirateFleet App and it is gone. To stop the other icons from having a wobble just press the home button. Your son should than be able to log into the new App with his old login details. I am not sure how old your son is but you may want to consider changing his username after he has used it to sign into the App. Any problems please email us at support @unitedtoy.com
How do I delete a “recent enemy?” I have an ex in there and I accidentally fired an invite shot to him while trying to delete him… Ooops now he thinks it’s cool to talk! And it’s sooooo not!
@Pyrut: I am afraid you cannot delete from “recent enemy”.
I am never given the opportunity to place my ships. The game begins and my ships are already placed. How can I move or place them myself?
@K: When you are invited to a game you see a layout with your ships before you click the accept button you can drag the ships to move them or you can tap them to change direction.
How do I invite my Facebook friends to play with me?
@Valerie: Ohh, you are a little ahead of us that will become available in one of the next versions. You can email your friend now to invite them to play. Sorry I cannot be of more help. We hope you enjoy the game.
Nach dem Update zum Upgrade habe ich leider meine E-Mail adresse falsch eingegeben und jetzt wurden meine anderen Spiele nicht auf das Upgrade übernommen.
Ich muste mich neu anmelden.
Was kann ich tun um meine erspielten Spiele nicht zu verlieren??
@Messerjacke: Lösch den Benutzer Name ändere die Email zu Deiner alten Email und dann Log rein. Falls die die frei App. Noch installiert hast Lösch sie.
I have the game installed on my iPhone and iPad, the notification settings are the same for both, yet it only pops up on my iPad whenever it’s my turn or I get a message but not on my iPhone. Any fix ideas?
@protarrghtype: Are you playing with the same username on both accounts? If that is the case then the system gets confused which is why there is an issue with the notifications.
Trying to download the premium app for 99 cents today with the sale, but it won’t let me do it
@Sherri: oh not again…Thanks for letting us know we will contact Apple to get the issue resolved. We will let you know when the upgrade is available again and keep trying in the meantime.
@Sherri: Please try again now it is all working at our end.
Why can’t I keep my same pirate name as the free version? It says the name is taken. Duh????
@Sherri: you can but right now you are using it on the free version so delete the free version and than you can use it to lg into the premium version. Any problems let us know. Have fun with the game.
Argh ! I had troubles with my internet n now i cant login ! Its written That someone else (me !) is already using those nickname n address… Help !
@Austinette: Hi, have you got both versions of the App on your device? Maybe you are logged in with the free app when you want to use the premium version. Pleae double check and let us know
Why am I get invitations from so many people? Can you stop them from coming in?
@Bridget: That are random pirates or friends of you. You can delete invites with a swipe.
I down loaded the premium app and it does not let me know when it is my turn. What can be done to turn that back on?
@Becky300: We have a push id for your device, that’s a good sign. Can you check if push is enabled for PirateFleet, please. Go to iPhone->Settings->Notifications->PirateFleet.
@Becky300: I mean for PirateFleet+ of course.
Could I raise a suggestion to give a penalty for the causer o the storm o inactivity? I’m kinda getting tired of starting a game with someone who never even positions their forces…and often losing points because they lost interest
@Poseidonsfury: Yes, we are also not happy with people not responding. But in case no ships are placed and no bombs are fired you will always get zero points. So you will not loose anything.
Hello, it would be great if you could select more than one final battle enemies at once. I choose from more than 50 opponents and every single last one is pretty annoying.
@Tom: If I have understood you correctly you would like to invite more than one oponent at the time? That doe ssound like a good idea and I will add it to our wishlist. If I have misunderstood you maybe you could clarify.
What does it mean when you move the cannon sight and the pirate says yep , captain …..?
Been having trouble with chats it keeps sending multiple chats when I send only one
@Dogbeards: Thank you for bringing this to our attention this is not a problem that has been reported previously and we will keep an eye on it.
@BamaTide: He is happy with your placement of the cannon.
How come the causer o the storm is listed as the battle winner when I was in front?
@Kylie: Please don’t throw us over board, there is an error in the system and we are working to resovle the matter.
Hi just wondering if there are any plans to bring out a proper iPad version ?
@Dave: We are hoping to introduce an iPad version during 2012.
Sweet, thanks for rhe quick response. This is the best game I have seen on the iphone, I am totally addicted. Thanks for a great family game.
@Kylie: Thank you sooo much for your lovely comment, we are really pleased you enjoy the game.
When I get invited to a battle how do I accept.
@Max: Hi you enter the game and go to the pirate that invited you normally these are at the top in green. Then you will see your ships which you can position by dragging and change direction by tapping the ships once you are done you click the accept button in the bottom right hand corner. Enjoy the game.
I have not had any responses to any of my current games for 12 hours now. Is there a problem with the game at the moment?
@Rammage: No not that we are aware of. Maybe you could look us up on facebook there are always people looking for a game and giving there piratename so you can invite them.
Cool
looking forward to it
How do I stop for them letting me know what is going with the game?
@Lilya: wie ausstünde you refer to the Push notifications. Go to the iPhone Main Screen settings notifications and then you turn off notifications for PirateFleet.
Perhaps we could see this feature added in the future? The ability to clear out our recent enemies and high scores would be most useful.
Hallo,
seit gestern kann ich nicht mehr spielen!
nach dem Startbildschirm stürzt die App ab und ich bin im Iphone menue.
Selbst das löschen und wieder aufspielen hat nichts geholfen.
@Fael: Thanks for your feedback these requests have been made previously and they are added to the wish list.
@Michakles: Das hört sich nicht gut an. Ich würde es noch mal neu installiren. Wir haben sonst keine Berichte von Problemen bekommen.
Das hatte ich gemacht.
Das Problem ist mittlerweile behoben.
Ich habe das Iphone komplett cleanen müssen und dann alles wieder aufgespielt.
@Michakles: Vielen Dank für die Rückmeldung und wir hoffen Du spielst nun wieder volle Kraft voraus.
I was wondering if you delete pirates fleet + off your iPhone and no longer play how long does it take for your name to be able to be used by someone else??
@Sandmaiden: As long as you don’t request that we delete your account it will just stay there.
I spelled my name wrong it’s suppose to be LynneCrpBaird I’ve tried to correct it be it keeps changing back can you correct this please
@Lynnecrpbaird: We are not able to change it here you can change it under My Account don’t go back in to check until you have closed down the App once doing the following Click home once, then double click home, the task bar appears, hold your finger on the pirate fleet icon, a minus appears, press it. Wait 10 seconds, start PirateFleet again. when you now go back in your name will be changed. Any problems please let us know.
I lost the sounds of the cannons and splashes and turning sounds on and off in options does nothing. I have an I Phone. What’s the fix?
@Skaniblyjib: Have you checked if the sound works in other Apps? We have not had any other reports of any other users having problems. If the issue persists could you please get in touch again?
I figured it out. For anyone losing sounds on an I phone, restart the ap and it fixes the problem!!
I don’t think I’m seeing my opponents shots replayed in the order they fired them. That would be useful. Also, I’d like a way to disable the popup parrot.
@Dave: Poor Parrot some people just don’t appreciate him. I will add both your requests to out nice to have list.
I use the clock timer and alarms. If one goes off when I have the app open, it seems to disable all the sounds in the game. I have to close the app and restart the game. That always fixes the problem.
@Ms_fern: Thank you for your comment, I will forward this to our developers to ensure this gets fixed.
I find that I put the fire cursor on a spot, then it gets big, then small, and wiggles around, and slips over one spot. If I don’t notice that last slip, I fire in the wrong spot. It would be helpful if the cursor animation was removed. Just please show me where I’m shooting, sans any wiggling, big-small’ing.
Small, small issues – this is a great game!
@Dave: Glad you enjoy the game and I will mention your niggle to the producer.
I need a token sent to my email address so I can play
and I don’t have a Facebook account I can sign in with.
Can this please happen? Miss playing this!
@Steph: We have emailed your code to you.
Had pirates on old phone,now when I try to create my account on new phone it tells me someone already has that email! Ugh!
@Amber: It should ask you for the an activation code but you should be able to continue to use your account. We have emailed you a username reminder to your registered email if there is still an issue please reply to that email.
Can you guys make a button to clear high scores from my friends list?
@Ash: Hi Ash it automatically displays the last 50 including yourself so a button would not do the trick. Why would you like this functionality?
When u did your maintenance u merged my two accounts
@Lynda: Hi Lynda can you please email us details of both accounts to support@unitedtoy.com so we can have a look what happened?
Ive never seen the pop up parrot was wondering why not? Also is there a cheat for this game or something to give me the edge over my wife she always beats me all the time
@Abberdeen: Carful, you are calling your wife cheat??? lol You just need to play more and then you will win, I am sure or you are one of the last gentlemen and let her win is that not what it comes down to?
What are doubloons and how are they used
@Dominick: They are at present just a unit of coins/points but they are not used at present. Once we start to offer additonal content they will be used.
Pop up parrot says “good aim!” when you sink a boat.
@Dave: Glad to hear the parrot is on your side.
High I play this on my iPod but I want to play it on my iPad but it keeps saying it will send me a code by email but I never get this code My user name is capnsparo
@Karen Taylor: I will email you a reminder for your code.
Why cant friends with android phones download app?
@Betsy: We have not developed a App for android phones but hope to do so later this year.
@Karen Taylor: Hi, we did forward a new code to your email address but have been advised that it can not be delivered at present. If you still have an issue please let us know.
Help!! I started with the free version and upgraded to the premium version and now have two user names. I want them combined to one. How?
@Judith: it is quite difficult ot combine accounts but you can delete the free version for the time being and then use those account creditials on the premium version by changing them under “My Account” just make sure you just change the email address without removing the @ and the dot as we have a little bug in there that won’t let you type those. You need to close donw the App for the change to take affect too. Any problems please let us know
New version makes me upset now when pirates leave a game in the sir we can’t COUNT our POINTS that stinks! WHY WHY did you change that??
@Blonde-bomber: Please don’t be too sad, you are not the only one and I am sure this will change again. Fingers crossed!
Hallo habe das problem das ich nicht mehr benachrichtigt werde, trotz richtiger Einstellungen im hauptmenu bitte um hilfe
@Niko: Hallo,wir haben uns Dein Account angesehen und es ist nicht registiert um Benachrichtigungen zu erhalten bitte noch mal unter iPhone->Einstellungen->Benachrichtigen->PirateFleet prüfen.
Wie Du schon erwähnt hast falls diese schon eingeschaltet sind bitte einmal
die Benachrtigungen ausstellen das iPhone aus und einschalten und die Benachrichtigungen wieder einschalten.
Sollte es dann ímmer noch probleme geben melde Dich bitte noch mal.
Hallo, habe immer wieder das gleiche Problem wie Niko. Außerdem fällt der Sound immer mal wieder aus. Manchmal hilft es, das Gerät ein und wieder auszuschalten, aber das ist natürlich nicht das Gelbe vom Ei!
@Nici: Hallo,wir haben uns Dein Account angesehen und es ist nicht registiert um Benachrichtigungen zu erhalten bitte noch mal unter iPhone->Einstellungen->Benachrichtigen->PirateFleet prüfen.
Wie Du schon erwähnt hast, falls diese schon eingeschaltet sind bitte einmal
Die Benachrtigungen ausstellen das iPhone aus und einschalten und de Benachrtigungen wieder einschalten.
Sollte es dann ímmer noch probleme geben melde Dich bitte noch mal.
Hallo, danke für die Antwort, aber irgendwie haut das alles nicht hin!
Die Nachricht gestern diente vor allem dazu, Niko zu unterstützen und auf ein offenbar allgemeines Problem hinzuweisen. Zu diesem Zeitpunkt und auch danach hatte ich keinerlei Schwierigkeiten mit den Benachrichtigungen, so dass ich mich nun frage, wie ich diese erhalten haben kann, wenn ich doch nicht registriert bin? Ich habe jedenfalls seit vorgestern keine Änderungen in den Einstellungen vorgenommen oder gar das Gerät neu gestartet!
Damit nicht der Eindruck entsteht, ich wolle nur meckern, sei hier erwähnt, dass ich das Spiel klasse finde und auch bereits mit 5 Sternen bewertet habe!
@Nici: Hallo, es freut uns sehr das Dir das Spiel so gut gefällt. Du bist bei uns registriert und auch Deine Push-Nachrichten sind jetzt als Aktiv angezeigt. Falls Du noch Probleme hast dann melde Dich doch bitte noch mal.
Even i am winning the game but i am getting as if i am loser in the game over list . Can anyone explain me that plz ???
@Peterpan777: We are aware of the problem and are working to resolve it.
What’s up with the wrong scores
So on the meantime we don’t play?? Plz advise TY
@Blonde-bomber: We are having a glitch which our technicians are trying to resolve at the moment.
Hi all,
the scores are currently wrong calculated (and also the winner of the game).
This will be fixed tonight and all currently wrong calculated games will be corrected.
—-
Hallo zusammen,
die Punkte (ebenso wie der Gewinner) eines Spiels werden im Moment falsch berechnet. Dies wird heute Nacht korrigiert; die falsch berechneten Spiele werden aktualisiert werden.
WalD
Hi, in the top right hand corner of the chat place, it has a #’s left today. What does this mean? Do you only get a limited amount of chats with a person per day?
The score calculation is fixed. Also all statistics are rebuild as needed, so your wrongly lost/won games should be corrected now.
—
Die Punkteberechnung ist gefixt. Alle falschen Statistiken werden neu berechnet, so dass die fälschlicherweise als verloren/gewonnen angezeigten Spiele nun korrekt dargestellt werden sollten.
Total plunder is NOT working !!
Arghhhhhh
I don’t think you fixed ALL your problems. Score totals on score board NOT showing increase with any games win/loss at all stays the same
I think EVERYONE should STOP playing till PF fixes all the glitches. Score board is not totaling scores at all!
@Susan triplett: Hi, yes if you are playing on the free version there is a limit of 25chats per day. The premium version has got unlimited chat.
@Blonde-bomber: You are right and whilst we thought the problem was fixed it would appear this is not the case so back to the drawing board and our developers will have another look the problem this morning. We are sorry for the dissappointment but pelase be assured we are doing all we can to resolve this matter as quickly as possibe.
@Blonde-bomber: there is no need to stop as all the scores will be adjusted to the correct score once the matter is resolved. So all games that are currently showing the wrong winner will after the fix show the correct winner.
These are games finished and no points are added to my total score is that ever recovered I’ve played several games and nothing was totaled
@Blonde-bomber: Yes all finished games that were awarded incorrectly will be changed and so your total score will be adjusted accordingly too.
Hi All,
the good news is that all points should now be calculated correctly. However, unfortunatelz we have to advise you that due to a data corruption issue teh points for the last 2 days are lost. We are very sorry and appreciate that some of you may be dissapointed. Please be assured that we have done everything we could. We hope you continue to enjoy the game.
Hallo zusammen,
die gute Nachricht ist, dass alle Punkte nun korrekt berechnet werden. Allerdings können wir aufgrund einer Beschädigung der Daten die Punkte für die letzten 2 Tage nicht gutschreiben. Wir bedauern es sehr und wissen dass einige von euch sehr enttäuscht sein werden. Wir versichern Euch, dass wir alles, versucht haben um dies zu vermeiden. Wir wünschen Euch auch weiterhin viel Spaß am Spiel.
Hello: I have just started two games and one game seems frozen and will not take my entries and complete my turn? What is up? I deleted the game from my phone and reloaded and same game on hold? Any advice? Love the game!
My games are currently frozen and will not complete my turn….. Can anything be done?
@Beeslober: There is currently a probelm which our engineers are working on we hope this will be resolve shortly.
@Beeman: There is currently a probelm which our engineers are working on we hope this will be resolve shortly.
Thank you, but this one game has not allowed my response for two days? Could this still be the problem?
I have a game with Wenchie, it’s stuck , will you be ever so kind to get the game working, thank you
@Beeman: Yes, I am afraid so it is still the same problem.
My push notes aren’t very reliable. They used to work, and I just hated the sound, now they don’t work at all. Please fix them, and put a different sound option than the seagulls. Thanx.
Thank you and appreciate the help, it has seemed to started working now!
@Bdw: We have no reports of problems with Push notes if the problem persists please let us know. As for the sound you can just have slient notifications on your screen the sound can be turned off under notificationns.
@Beeman: Great stuff, we hope you will continue to enjoy the game.
Score board totals STILL FROZE now what????
AGAIN….score board totals FROZE
I think ALL should stop playing until PF gets their ACT/PROBLEMS fixed
@Blonde-bomber: It does happen from time to time that there is a slight delay in the calcutation of the points. However, this is then automatically corrected.
Hallo. Hilfe: grrrrrrr.. Übelste Schose: alles lief ganz gut und normal. Dann hab ich nach einem zuletzt gewonnenen Spiel das Ergebnis bei Facebook teilen wollen.. Seitdem hat sich alles aufgehangen. Komm nicht mehr rein oder weiter.. Sagt immer ich soll z.b. Beim ansehen der letzten schlacht vom server anfrage wiederholen.. 25x gemacht, aber ..nixx. Was nun? Neu anmelden unter meinem Namen geht und will ich nicht.. Uaaaaaah. Wo sind meine ca. 14800 Punkte???? Feurige grüße. Capitanjani.
Hallo. Hilfe: grrrrrrr.. Übelste Schose: alles lief ganz gut und normal. Dann hab ich nach einem zuletzt gewonnenen Spiel das Ergebnis bei Facebook teilen wollen.. Seitdem hat sich alles aufgehangen. Komm nicht mehr rein oder weiter.. Sagt immer ich soll z.b. Beim ansehen der letzten schlacht vom server anfrage wiederholen.. 25x gemacht, aber ..nixx. Was nun? Neu anmelden unter meinem Namen geht und will ich nicht.. Uaaaaaah. Wo sind meine ca. 14800 Punkte???? Feurige grüße. Capitanjani.
I Need your Support. As i can’t Login or do any further Actions since 4days except writing you emergency SOS Mails ??? What t** f*** has happened to My Pirates Account Capitanjani.. ??? Server Down? I cannot Login or come in..? If everything is simply Lost i’ll come sailin’ blewing yr little ruby a**es Off 8-)….. Arrerrrrrrrrrrrrrrggghhhh.. Grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr.. SOS 4 Games. Pls re Open My Account
@Capitanjani: Wie schon per Email mitgeteilt einfach den Link zu Facebook einmal löschen und dürfte wohl alles wieder beim altem sein. Falls es noch Probleme gibt bitte noch mal melden.
@Capitanjani: We have already replied to you via email but if you require further help please do not hesitate to contact us.
Everytime I click to open a game the app just shuts down. I bought the plus version to see if it would fix it but it still isn’t working..
@Karina: Is this for one opponent all for all opponents?
So only for ipad or iphone? No hope for me with my android i guess? seems fun..
@linn: We are working on it and are hoping that during 2012 we will be able to release an android version.
Can I play people on the free version of battle bt ships while i have the primium verstion?
@Nina: You can play on both versions but we would advise to create seperate accounts for each version.
Ahh thank you
By the way i really enjoy this game. I like that i can play my freinds and random people and chat too ^^
@Nina: We are glad you like it enjoy the game.
How do I create another player on my phone so that my groans kids can have a game going too?
@Katnoel: It is impossible to do that. You can’t have 2 users on the same device. Very sorry!
My screen name has been switched with my boyfriends screen name and now we can’t battle each other
@Melmac69: Can you please email us details as to hwo this happened and advise your priatenames then we can advise the best way to fix this. Please Mail support@unitedtoy.com
I have a game frozen with Loveset, please fix promptly, thank you
@Donnie, Parrish: If this does not resolve it self you can delete the game after 48 hours. Any issue please let us know.
Will you play me
@CapinSparo: Facebook is a great place to find opponents.
Why is it sonetimes I get 5 shots and sonetimes only 3?
@David Bates: When all o’ th’ squares o’ a ship have been hit, it’s sunk! Ye loose a bomb with every two ships ye loose on yer side o’ th’ board.
I lost the original email with my password to connect to my account. I upgraded from free to premium and cannot login to play because I don’t remember password?? Help??
I have a game locked up with Onni, please fix, thank you
@Donnie, Parrish: Unfortunately we can´t fix it and it is very difficult for us to find a game. So please delete it after 48 hours or it my correct itself.
@Wytbeard: You don´t need a password you just need to enter your email. If you have further problems please let us know.
I purchased the full version a long time ago. I recently deleted the app and re-installed and got charged again. Can I get a refund?
@Paperhat-Pete: All refunds are done through Apple unfortuately they keep changing where you can report such a problem. At present in iTunes unter Help go to Apple Service and Support you are then taking to the Apple website Express Lane here you have to choose iTunes then iTunes store purchase and then billing.
How does one go about changing their screen name? Is this possible without having to create a new account?
@PiratePell: One just goes to my account and changes is.
Hey there, how do i put Off the Email-Message that i get, when someone does not want to Play?
@Kassya: I am sorry you are not able to turn off the notification how would you otherwise find out that they don´t want to play?
Je peux pas concté
@Nabil: What is the problem? Have you checked your wifi or 3G connection?
What are the doubloons for? Can items be purchased?
@Shannon: They are just a messure of counting at present. In the future when we will be offering additional content thez will be used.
Can you turn off that notification about telling your friends, at least in the paid version? Paying should exclude us from spam. Thanks!
@Dave: Thank you for your feedback I will add it to the wish list of user suggestions.
I been playing this game for a long time and I hit the login to face book which uses a different e-mail and my score is gone and I can’t seem to get back because is says the e-mail and user name is already being used! By me ? What should I do? If I can’t play my old game and use my old score I will just erase the game I guess
@Fishyinherrr: Delete the App of your phone and re-install it then you can sign in with the user details for your account Fishyinherrr, if you have any problems please let me know and I will checck myself.
On this free version, the ads keep popping up, how do I stop it from popping up
My game has been locking up sense this morning, have to turn phone off then that doesn’t help, start a game freezes up, please look in to settling this problem, thank you : Donnie P
@Number two: The only way to have no adds is to buz the premium version.
@Donnie, Parrish: Hi,there are no issues at our end that would warrant this. Rather than turning off your phone you can close the game via the task list.Click home once, then double click home, the task bar appears, hold your finger on the pirate fleet icon, a minus appears, press it. Wait 10 seconds, start PirateFleet again. If this does not help than I would delete the App and install it again. Good luck, if we can help further in any way please do not hesitate to contact us.
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